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Ralali Reduces Cart Abandonment by 27% Through MoEngage

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About Ralali

Ralali, a B2B marketplace in Indonesia with more than 1 million users, offers a one-stop reselling solution to wholesale businesses in the country.

The Problem

The brand wanted to reduce abandonment rates and improve conversions on their e-commerce website.

MoEngage Solution

Ralali leveraged MoEngage Onsite Messaging along with Smart Triggered Emails to drive purchases.
27%
Decrease in Cart Abandonment
3X
Increase in Purchase
What They Say About Us
“We reduced cart abandonment by 27%. MoEngage enabled us to collect customer feedback at the right instant and automate a multi-touch, personalized campaign that improved the quality of our customer engagement.”
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Tarun Kakkar
Product Manager, Ralali

Read the full story here

Learn how MoEngage helped to analyze customer behavior.
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