> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Android Troubleshooting and FAQs

> Debug MoEngage Android SDK issues with the SDK logger, and fix push redirection, image, in-app, token, and exception problems.

Start with the SDK logger: it reports what the SDK is doing on a real device without you shipping a debug build. If the logger does not explain the problem, use the page below that matches the symptom.

## Using the SDK Logger

| Page | What it covers |
| - | - |
| [How To Use the MoEngage SDK Logger?](https://moengage.com/docs/developer-guide/android-sdk/troubleshooting-and-faqs/how-to-use-the-moengage-sdk-logger.md) | Debug implementation issues from your dashboard without sharing builds. |
| [What Are the Scenarios Where the SDK Logger Is Not Usable?](https://moengage.com/docs/developer-guide/android-sdk/troubleshooting-and-faqs/what-are-the-scenarios-where-the-sdk-logger-is-not-usable.md) | Cases the logger cannot help with, such as integration and UI issues. |
| [How to share Android MoEngage SDK logs](https://moengage.com/docs/developer-guide/android-sdk/troubleshooting-and-faqs/how-to-share-android-moengage-sdk-logs.md) | Enable verbose logs and share them with the support team. |

## Fixing Specific Problems

| Page | What it covers |
| - | - |
| [Troubleshooting Push Redirection](https://moengage.com/docs/developer-guide/android-sdk/troubleshooting-and-faqs/troubleshooting-push-redirection.md) | Deep linking, push CTA buttons, and rich landing page redirection. |
| [Troubleshooting Images](https://moengage.com/docs/developer-guide/android-sdk/troubleshooting-and-faqs/troubleshooting-images.md) | Image rendering and icon problems in push notifications. |
| [Troubleshooting In-App](https://moengage.com/docs/developer-guide/android-sdk/troubleshooting-and-faqs/troubleshooting-in-app.md) | In-app messages that do not render or display correctly. |
| [Troubleshooting Exceptions](https://moengage.com/docs/developer-guide/android-sdk/troubleshooting-and-faqs/troubleshooting-exceptions.md) | SDK exceptions related to in-app messages, lifecycle, and compatibility. |
| [How to Fix Installation ID Drop?](https://moengage.com/docs/developer-guide/android-sdk/troubleshooting-and-faqs/how-to-fix-installation-id-drop.md) | Why MoEngage may not hold a Firebase Installation ID for every user. |
| [How to fix Token Drop? (Legacy)](https://moengage.com/docs/developer-guide/android-sdk/troubleshooting-and-faqs/how-to-fix-token-drop.md) | Push token drops on SDK versions below 15.03.00. |
| [Troubleshooting and FAQs](https://moengage.com/docs/developer-guide/android-sdk/troubleshooting-and-faqs/troubleshooting-and-faqs.md) | Common questions about debugging, logging, and integration. |


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