> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Kognitiv Inspire

# Introduction

[Kognitiv Inspire](http://kognitiv.com/) is a loyalty technology system trusted by leading global brands. It aids in building deeper relationships with customers and boosting their lifetime value through its intelligent, omnichannel SaaS platform.

# MoEngage × Kognitiv Inspire

With the integration of Kognitiv Inspire and MoEngage, you can streamline the loyalty program enrollment process. This is achieved by delivering a personalized welcome message through the member's preferred communication channel. With this integration, you can:

1. Forward events from Kognitiv Inspire to MoEngage
2. Forward users from Kognitiv Inspire to MoEngage

# Integration

<Info>
  **Prerequisites**

  * Ensure you have access to your Kognitiv account.
</Info>

This integration makes use of Kognitiv's custom webhooks feature to forward data to MoEngage.

## Step 1: Create a Kognitiv Webhook

To use Webhooks, you must first connect with Kognitiv's Services team to turn on the Azure service bus per client.

1. To create a webhook, log into Kognitiv Loyalty using your username and password.
2. From the Menu, click **Settings**, and then click **Webhooks**.
3. Click the **Create Webhook** button.
4. Complete Step 1 of the creation process by providing the required information, and then click **Continue**:
   * Webhook name is a required field.
   * Webhook name may not contain trailing space(s).
   * Webhook name must be unique (case sensitive) within a KLS client program/environment.
   * Description is an optional field.
   * Users must establish the Event Group.
5. Complete Step 2 of the creation process by providing the required information, and then click **Continue**.
6. Review the information provided and click **Submit**.

You can read more about Kognitiv Webhooks [here](https://info.kognitivloyalty.com/f/page%3FW2024.html).

## Step 2: Send events from Kognitiv to MoEngage

To forward events such as Member Rewards, follow the above steps to create your webhook. Then, provide the following information as per MoEngage's [Event APIs](/api/event/track-event):

| **Field**        | **Description**                                                                                                                                                                                                                                                                                                                                                                                |
| ---------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Method           | POST                                                                                                                                                                                                                                                                                                                                                                                           |
| Webhook URL      | `https://api-0X.moengage.com/v1/event/&lt;Workspace_ID&gt;`<br />The 'X' in the API Endpoint URL refers to the MoEngage Data Center (DC). MoEngage hosts each customer in a different DC. You can find your DC number (value of X) and replace the value of 'X' in the URL by referring to the DC and API endpoint mapping [here](/user-guide/data/key-concepts/data-centers-in-moengage).     |
| Request Headers  | 1. Authorization: Basic `AUTH_TOKEN`<br />2. Content-Type: `application/json`<br />3. MOE-APPKEY: `Workspace_ID`<br />To find out `AUTH_TOKEN` see below.                                                                                                                                                                                                                                      |
| \<Workspace\_ID> | The Workspace ID of your MoEngage account is available at **Settings -> Account -> APIs -> Workspace ID**.                                                                                                                                                                                                                                                                                     |
| \<API\_KEY>      | The Data API key of your MoEngage account is available at **Settings -> Account -> APIs -> API keys > Data** API settings.                                                                                                                                                                                                                                                                     |
| \<AUTH\_TOKEN>   | The API request will be authenticated through Basic Authentication. Basic Authentication sends a Base64-encoded string containing your username and password with every API request. It encodes a '\<APP\_ID>:\<API\_KEY>' string in Base64 and appends the encoded string with 'Basic '. You can [generate this online](https://www.blitter.se/utils/basic-authentication-header-generator/). |

For the Request Body, you can enter this code:

<CodeGroup>
  ```json JSON theme={null}
  {
        "type": "event",
        "customer_id": "{{memberId}}",
        "actions": [
              {
                    "action": "rewards_issued",
                    "attributes": {
                          "time" : "{{issuedDate}}", 
                          "issued_date" : "{{issuedDate}}", 
                          "issued_location_name" : "{{issuedLocationName}}", 
                          "reward_type" : "{{rewardType}}" 
                    }
              }
        ]
  }
  ```
</CodeGroup>

## Step 3: Send a MoEngage Campaign

To make use of this event data, create a new Event-Triggered Campaign and select "rewards\_issued" as the trigger. You can now communicate to your users when a reward is issued to them.