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Introduction

Alot Solutions is a leading communication platform that enables businesses to engage customers via SMS, WhatsApp, Voice, Email, RCS, and Chatbot. It provides secure, scalable, and personalized engagement strategies that optimize campaigns, enhance customer service, and are trusted by enterprises of all sizes.
PrerequisitesEnsure you have access to your Alot Solutions dashboard and have the API key for your Alot Solutions account.

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Configure Alot Solutions as a Custom SMS Connector (Service Provider)

This section will help you set Alot Solutions as a Custom Connector on the MoEngage dashboard. Log in to the MoEngage dashboard and follow these steps:
  1. Navigate to Settings -> Channel -> SMS -> Sender Configuration.
  2. Click + Add custom service provider in the upper-right corner.
  3. Add the following details in the Sender Details screen.
FieldDescription
Mark as defaultTurn on this toggle to mark the sender as the default sender for the service provider being configured. If marked as default, this sender will be used to send all SMS campaigns from MoEngage unless you select a different sender while creating the campaign.
Service provider nameThis field identifies the service provider you are configuring on the MoEngage dashboard and must be unique. Type the service provider’s name here.
Sender nameThis field identifies the readable sender name that can be used while creating a campaign or alert.
Sender typeThe sender type can either be Promotional or Transactional.
  • Choose the Sender type as Promotional when you use the sender to send information about your brand, promote deals, or engage with users.
  • Choose the Sender type as Transactional when you use the sender to send alerts about transactions, OTPs, security information, or any information that can be classified as transactional in nature.
  1. Configure the Webhook by adding the following details:
FieldDescription
API URLThis field contains information about the URL that should be used to send an API request to the sender. You can get this information from the sender’s API documentation. Type the sender’s API Endpoint here. The API URL for Alot Solutions is:
https://alots.co.in/api/bulkmt/SendSms
MethodSelect POST as the HTTP method.
URL ParametersAdd the URL Parameters to be passed to the API as Key-Value pairs using this option. You can get this information from the sender’s API documentation. For example, if the API URL call uses the GET method, all the parameters, such as API Key, Authorization, and so on, are passed as URL Parameters.
HeadersInclude the request headers with:
  • Content-Type as the key and
  • application/json as the value
Body TypeChoose the Body Type as JSON and add the following details:
{
”Account”: {
”APIKey”: “Your_API_Key_Here”,
“SenderId”: “Your_Sender_ID_Here”,
“Channel”: “Your_Route_Name_Here”,
“DCS”: 0,
“FlashSms”: 0,
“PEID”: “Your_Entity_ID_Here”
},
“Messages”: [
{
”Number”: “Moesms_destination”,
“Text”: “Moesms_message”,
“DLTTemplateId”: “Moesms_dltTemplateId”
}
]
}
  • APIKey : Enter the API key from your Alot Solutions account.
  • SenderId : Replace with the sender ID authorized for your campaigns.
  • Channel : Use the correct route name (like “TRANS” or “PROMO”).
  • PEID : Replace with your unique Entity ID provided by Alot Solutions.
  1. Send a test SMS to verify your configuration.
  2. Click Save to save the Sender Configuration.
  3. You can configure delivery tracking after creating the sender in the MoEngage dashboard. For information about Delivery Tracking, refer to Delivery Tracking for Custom Connectors.
  4. You can map the attributes of the delivery tracking response manually or automatically.\ Screenshot 2025-02-21 at 9.16.08 AM.png

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Next Steps