> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Alot Solutions

# Introduction

Alot Solutions is a leading communication platform that enables businesses to engage customers via SMS, WhatsApp, Voice, Email, RCS, and Chatbot. It provides secure, scalable, and personalized engagement strategies that optimize campaigns, enhance customer service, and are trusted by enterprises of all sizes.

<Info>
  **Prerequisites**

  Ensure you have access to your Alot Solutions dashboard and have the API key for your Alot Solutions account.
</Info>

# Configure Alot Solutions as a Custom SMS Connector (Service Provider)

This section will help you set Alot Solutions as a Custom Connector on the MoEngage dashboard.

Log in to the MoEngage dashboard and follow these steps:

1. Navigate to **Settings** -> **Channel** -> **SMS** -> **Sender Configuration**.
2. Click **+ Add custom service provider** in the upper-right corner.
3. Add the following details in the **Sender Details** screen.

| Field                     | Description                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| ------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Mark as default**       | Turn on this toggle to mark the sender as the default sender for the service provider being configured. If marked as default, this sender will be used to send all SMS campaigns from MoEngage unless you select a different sender while creating the campaign.                                                                                                                                                                                    |
| **Service provider name** | This field identifies the service provider you are configuring on the MoEngage dashboard and must be unique. Type the service provider's name here.                                                                                                                                                                                                                                                                                                 |
| **Sender name**           | This field identifies the readable sender name that can be used while creating a campaign or alert.                                                                                                                                                                                                                                                                                                                                                 |
| **Sender type**           | The sender type can either be **Promotional** or **Transactional**. <ul><li>Choose the Sender type as **Promotional** when you use the sender to send information about your brand, promote deals, or engage with users.</li><li>Choose the Sender type as **Transactional** when you use the sender to send alerts about transactions, OTPs, security information, or any information that can be classified as transactional in nature.</li></ul> |

4. Configure the Webhook by adding the following details:

| Field          | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| -------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **API URL**    | This field contains information about the URL that should be used to send an API request to the sender. You can get this information from the sender's API documentation. Type the sender's API Endpoint here. The API URL for Alot Solutions is: <br />[https://alots.co.in/api/bulkmt/SendSms](https://alots.co.in/api/bulkmt/SendSms)                                                                                                                                               |
| Method         | Select **POST** as the HTTP method.                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| URL Parameters | Add the URL Parameters to be passed to the API as Key-Value pairs using this option. You can get this information from the sender's API documentation. For example, if the API URL call uses the GET method, all the parameters, such as API Key, Authorization, and so on, are passed as URL Parameters.                                                                                                                                                                              |
| Headers        | Include the request headers with: <ul><li>Content-Type as the key and</li><li>application/json as the value</li></ul>                                                                                                                                                                                                                                                                                                                                                                  |
| Body Type      | Choose the Body Type as **JSON** and add the following details:<br />`{`<br />"Account": `{`<br />"APIKey": "Your\_API\_Key\_Here",<br />"SenderId": "Your\_Sender\_ID\_Here",<br />"Channel": "Your\_Route\_Name\_Here",<br />"DCS": 0,<br />"FlashSms": 0,<br />"PEID": "Your\_Entity\_ID\_Here"<br />`}`,<br />"Messages": \[<br />`{`<br />"Number": "Moesms\_destination",<br />"Text": "Moesms\_message",<br />"DLTTemplateId": "Moesms\_dltTemplateId"<br />`}`<br />]<br />`}` |

<Info>
  * **APIKey** : Enter the API key from your Alot Solutions account.
  * **SenderId** : Replace with the sender ID authorized for your campaigns.
  * **Channel** : Use the correct route name (like "TRANS" or "PROMO").
  * **PEID** : Replace with your unique Entity ID provided by Alot Solutions.
</Info>

5. **Send a test SMS** to verify your configuration.
6. Click **Save** to save the Sender Configuration.
7. You can configure delivery tracking after creating the sender in the MoEngage dashboard. For information about Delivery Tracking, refer to [Delivery Tracking for Custom Connectors](/docs/user-guide/campaigns-and-channels/sms-mms-and-rcs/sms/getting-started-with-sms/configure-custom-connector-for-sms).
8. You can map the attributes of the delivery tracking response manually or automatically.\ <img src="https://mintcdn.com/moengage/6TqgY-HweNast5mr/images/partner_34997226011028.png?fit=max&auto=format&n=6TqgY-HweNast5mr&q=85&s=f314cd02d632e36621c052411ab1e74d" alt="Screenshot 2025-02-21 at 9.16.08 AM.png" width="1334" height="1162" data-path="images/partner_34997226011028.png" />

# Next Steps

* Create an SMS campaign using the [Getting Started for creating SMS campaign.](/docs/user-guide/campaigns-and-channels/sms-mms-and-rcs/sms/create-an-sms-campaign)
* Set the [Frequency Capping for SMS](/docs/user-guide/settings/channels/delivery-controls/frequency-capping).
* Set the [Current Service Provider.](/docs/user-guide/campaigns-and-channels/sms-mms-and-rcs/sms/getting-started-with-sms/configure-an-sms-sender)
* [Read more about campaign analytics.](/docs/user-guide/campaigns-and-channels/connectors/analyze/connector-campaign-analytics)
