Introduction
ICS provides SMS Gateways. It helps integrate smart SMS, including the latest Google-verified SMS campaign, into your omni channel marketing strategy.Prerequisites Ensure that you have the login credentials such as UserId and bearer auth token for the SMS ICS Account.If you have any issues with the credentials or if you do not have the credentials, contact ICS support.
Configure SMS Connector (Service Provider)
Log in to the MoEngage Dashboard by performing the following steps:- Navigate to Settings > Channel > SMS > Sender configuration.
- Select ICS in the Add Sender screen.
- Add the following details in the Sender Details screen.
- Send a test SMS to verify your configuration.
- Click Save to save the Sender Configuration.
Delivery Callback
Delivery receipts will be automatically tracked by MoEngage as we pass the delivery callback URL in the API call to ICS. You don’t have to do any additional configuration for tracking the SMS delivery.URL shortening and click tracking
For ICS, you can also choose to use the URL shortening and click tracking feature provided by ICS. Just select the Yes option, as shown in the screenshot below. If you wish to use click tracking via ICS, contact ICS support. In this case, also, click receipts will be automatically tracked by MoEngage. You just have to ensure that ICS has enabled click tracking for your account. Otherwise, you can simply choose to use MoEngage URL shortening and click tracking service offered by MoEngage.
Next Steps
- Create an SMS campaign using the Getting Started for creating SMS campaign.
- Set the Frequency Capping for SMS.
- Set the Current Service Provider.