Introduction

Times Mobile (Part of Times Internet Limited) offers enterprise communication services including SMS, Voice, Email, RCS & WhatsApp Business Messaging. With the MoEngage and Times Mobile SMS Integration, you can communicate with your end users for the following:

Bulk SMS communication of different categories – Promotional, Service Implicit, and Service explicit.
Real-Time Delivery updates

In addition, you can also automate sales and marketing engagements by sending personalized texts through a secured SMS Platform.

Integration

You must have an SMS account with respective SMS Push API details from TIL.
You must have DLT-approved details i.e., templates if the region of your account is in India.

Configure Times Mobile as a Custom SMS Connector

Navigate to Settings > Channel > SMS & Connectors.
Click the SMS Connector Config tab.
Under Custom Connecters, click +CREATE.
Add the following details:

Field	Description
Sender Type	Select Sender Type - Promotional/Transactional based on SMS account at TIL.
Connector Name	Enter the Connector Name for the SMS Connector to uniquely identify it. Example: “Times Mobile”
Sender Name	Enter Sender Name (DLT Approved Header)
API URL	Select the GET or POST option depending on which HTTP Endpoint you have from TIL. Now, enter the TIL SMS Push Endpoint (GET/POST) with respective credentials/details: Select the GET or POST option depending on which HTTP Endpoint you have from TIL. Now, enter the TIL SMS Push Endpoint (GET/POST) with respective credentials/details: GET API: Endpoint: https://bsms.timesapi.in/ct/api/v1/send?username=&password=&unicode=false&from=&to=Moesms_destination&text=Moesms_message&dltContentId=Moesms_dltTemplateId&corelationid=Moesms_campaignId Key-value pair: Enter your keys and values. POST API: Endpoint: https://bsms.timesapi.in/ct/api/v1/message Enter the JSON payload structure supported by the POST Endpoint.
Parameter Details	Key value pair / Json Parameter details: username= <****> [TIL api username] password= <****> [TIL api password] unicode= [by default “false” for normal English SMS text and “true” for Unicode SMS text] from= [DLT approved Header] to= `Moesms_message` [Mobile no. on which SMS to be sent] text= `Moesms_destination` [DLT approved message text] dltContentId= `Moesms_dltTemplateId` [DLT Template ID for message text] corelationid= `Moesms_campaignId` [Parameter for MoEngage Campaign Id]
Headers	For POST Endpoint, please enter below key-value pairs: Key: `Content-Type` \| Value: `application/json` Key: `Accept` \| Value: `application/json` Key: `Authorization` \| Value: `Basic`
Delivery tracking	For Delivery tracking, after saving the “Custom Connector” edit it. Now select the option “Map fields manually” and do the below mapping: Unique sent ID field: uuid Unique delivery ID field : uuid Delivery status field : status Success values for delivery status : DELIVERY_SUCCESS Failure reason field : description Please share SMS delivery tracking URL with Times for configuration.

For Body Type (Only for POST), select “Raw” and enter the entire JSON payload structure:

{
    "extra": {
        "corelationid": "Moesms_campaignld",
        "dltContentId": "Moesms_dltTemplateld"
    },
    "message": {
        "recipient": "Moesms_destination",
        "text": "Moesms_message"
    },
    "sender": "",
    "unicode": "false"
}

Click Save. The settings have been added.

Troubleshooting

If any issue occurs while sending test message or saving configuration follow the below steps:

Ensure that the TIL Endpoint and respective parameters/json structure are added correctly as they are case-sensitive.
If the issue persists, raise a Support Request to MoEngage to get your error code.
Connect with the TIL support team to get the issue resolved after you receive the error code from the MoEngage Support team. Support Email: [email protected]

​Introduction

​Integration

​Configure Times Mobile as a Custom SMS Connector

​Troubleshooting

Introduction

Integration

Configure Times Mobile as a Custom SMS Connector

Troubleshooting