> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Times Mobile

# Introduction

[Times Mobile](https://timesmobile.in/) (Part of Times Internet Limited) offers enterprise communication services including SMS, Voice, Email, RCS & WhatsApp Business Messaging. With the MoEngage and Times Mobile SMS Integration, you can communicate with your end users for the following:

* Bulk SMS communication of different categories – Promotional, Service Implicit, and Service explicit.
* Real-Time Delivery updates

In addition, you can also automate sales and marketing engagements by sending personalized texts through a secured SMS Platform.

# Integration

<Info>
  * You must have an SMS account with respective SMS Push API details from TIL.
  * You must have DLT-approved details i.e., templates if the region of your account is in India.
</Info>

## Configure Times Mobile as a Custom SMS Connector

Log in to the MoEngage dashboard:

1. Navigate to Settings > Channel > SMS & Connectors.
   <Frame>
     <img src="https://mintcdn.com/moengage/EcaXZhpoKAMXv48d/images/times-mobile.png?fit=max&auto=format&n=EcaXZhpoKAMXv48d&q=85&s=3dba13d7b09e87a788d6049eda19d056" alt="Times Mobile" width="1600" height="755" data-path="images/times-mobile.png" />
   </Frame>
2. Click the *SMS Connector Config tab*.
3. Under *Custom Connecters*, click *+CREATE.* <img src="https://mintcdn.com/moengage/7iGV38YjgdBKSU0B/images/partner_22513369500052.png?fit=max&auto=format&n=7iGV38YjgdBKSU0B&q=85&s=f8eda757e97c7a6bf47848b0148cb963" width="1600" height="745" data-path="images/partner_22513369500052.png" />
4. Add the following details:

| Field                 | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| --------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sender Type**       | Select Sender Type - Promotional/Transactional based on SMS account at TIL.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| **Connector Name**    | Enter the Connector Name for the SMS Connector to uniquely identify it. Example: "Times Mobile"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| **Sender Name**       | Enter Sender Name (DLT Approved Header)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| **API URL**           | Select the **GET** or **POST** option depending on which HTTP Endpoint you have from TIL. <br />Now, enter the TIL SMS Push Endpoint (GET/POST) with respective credentials/details: Select the **GET** or **POST** option depending on which HTTP Endpoint you have from TIL. <br />Now, enter the TIL SMS Push Endpoint (GET/POST) with respective credentials/details: <ul><li>GET API: <ul><li>Endpoint: [https://bsms.timesapi.in/ct/api/v1/send?username=\&password=\&unicode=false\&from=\&to=Moesms\_destination\&text=Moesms\_message\&dltContentId=Moesms\_dltTemplateId\&corelationid=Moesms\_campaignId](https://bsms.timesapi.in/ct/api/v1/send?username=\&password=\&unicode=false\&from=\&to=Moesms_destination\&text=Moesms_message\&dltContentId=Moesms_dltTemplateId\&corelationid=Moesms_campaignId)</li><li>Key-value pair: Enter your keys and values.</li></ul></li><li>POST API: <ul><li>Endpoint: [https://bsms.timesapi.in/ct/api/v1/message](https://bsms.timesapi.in/ct/api/v1/message)</li><li>Enter the JSON payload structure supported by the POST Endpoint.</li></ul></li></ul> |
| **Parameter Details** | Key value pair / Json Parameter details:<br /> <ul><li>username= \<\*\*\*\*\*\*> \[TIL api username]</li><li>password= \<\*\*\*\*\*\*> \[TIL api password]</li><li>unicode= \[by default “false” for normal English SMS text and “true” for Unicode SMS text]</li><li>from= \[DLT approved Header]</li><li>to= `Moesms_message` \[Mobile no. on which SMS to be sent]</li><li>text= `Moesms_destination` \[DLT approved message text]</li><li>dltContentId= `Moesms_dltTemplateId` \[DLT Template ID for message text]</li><li>corelationid= `Moesms_campaignId` \[Parameter for MoEngage Campaign Id]</li></ul>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| **Headers**           | For POST Endpoint, please enter below key-value pairs: <ol><li>Key: `Content-Type` \| Value: `application/json`</li><li>Key: `Accept` \| Value: `application/json`</li><li>Key: `Authorization` \| Value: `Basic`</li></ol>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| **Delivery tracking** | For Delivery tracking, after saving the “Custom Connector” edit it. Now select the option “Map fields manually” and do the below mapping: <ul><li>Unique sent ID field: uuid</li><li>Unique delivery ID field \*: uuid</li><li>Delivery status field \*: status</li><li>Success values for delivery status \*: DELIVERY\_SUCCESS</li><li>Failure reason field \*: description<br />Please share SMS delivery tracking URL with Times for configuration.</li></ul>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |

5. For **Body Type** (Only for POST), select “Raw” and enter the entire JSON payload structure:
   <CodeGroup>
     ```json JSON theme={null}
     {
         "extra": {
             "corelationid": "Moesms_campaignld",
             "dltContentId": "Moesms_dltTemplateld"
         },
         "message": {
             "recipient": "Moesms_destination",
             "text": "Moesms_message"
         },
         "sender": "",
         "unicode": "false"
     }
     ```
   </CodeGroup>
6. Click Save. The settings have been added.

## Troubleshooting

If any issue occurs while sending test message or saving configuration follow the below steps:

* Ensure that the TIL Endpoint and respective parameters/json structure are added correctly as they are case-sensitive.
* If the issue persists, raise a Support Request to MoEngage to get your error code.
* Connect with the TIL support team to get the issue resolved after you receive the error code from the MoEngage Support team. Support Email: [support@timesmobile.in](mailto:support@timesmobile.in)