Skip to main content

Introduction

Whush is a CPaaS platform offering services such as SMS, IVR/OBD, and WABA to enable businesses to have efficient communication with their customers. Offerings of Whush are comprehensive and end-to-end where a business can trust us from DLT registration to campaign management, using the right channel at the right time.

Configure Whush as a Custom SMS Connector (Service Provider)

This article helps you configure Whush as a Custom SMS Connector (Service Provider) on the MoEngage platform for businesses that use MoEngage for their communication campaign scheduling. Log in to the MoEngage Dashboard and follow these steps:
  1. Navigate to Settings -> Channel -> SMS.
  2. On the Sender Configuration tab, click + Add Sender. The Add sender page is displayed.
  3. In step 1 “Service Provider”, click + Add custom service provider. The Add Custom Connector sender page is displayed.
  4. Add the following details in step 2 “Sender Details”:
  1. Configure the Webhook by adding the following details:
  1. In the Body Type field, enter the following code:
  2. Click Send test SMS to verify your configuration.
  3. Click Save to save the sender configuration.
  4. You can configure delivery tracking after creating the sender in the MoEngage Dashboard. For information about Delivery Tracking, refer to Delivery Tracking for Custom Connectors.
  5. You can map the attributes of the delivery tracking response manually or automatically.

Next Steps