> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Meta

MoEngage has native integration for WhatsApp with Meta. This integration allows businesses to send templated WhatsApp messages powered by Meta. MoEngage can send messages and show Delivery and Read Analytics.

## Sender Configuration

To configure a sender from Meta on the MoEngage UI, perform the following:

1. Navigate to **Settings** > **Channel** > **WhatsApp** > **Sender configuration**.
2. Click **+ Add connector**.
3. In the **WhatsApp connector** dialog box, select **Meta** from the list of connectors.
4. Click **Done** and add the following details:\\
   <img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_45894731669524.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=8c5fa1edf3fceab2fd0535a350c8ae92" alt="Screenshot 2026-02-02 at 2.14.37 PM.png" width="2712" height="1222" data-path="images/partner_45894731669524.png" />
   | Field Name                     | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
   | ------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | Sender name                    | This field denotes a readable sender name that can be used while creating a campaign or alert. The Sender Name should be between 5 and 50 characters. This is a mandatory field.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
   | WhatsApp business phone number | This field denotes the phone number registered with WhatsApp (directly or via Meta), using which you want to send out WhatsApp messages to your users. This is the same business number that you have onboarded on the Meta platform. This is a mandatory field and is also referred to as the WABA number.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
   | API key                        | This field denotes the access token, which can be temporarily generated by clicking **Generate access token** in the **WhatsApp** > **API setup** of your developer dashboard. <img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_45934010991252.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=9f1bbe23b2aebcb012f1e2cb7d944c0b" alt="access token.png" width="2922" height="1206" data-path="images/partner_45934010991252.png" /> You can also generate a permanent access token using a System user, which follows a different configuration flow than the one for a temporary token. For more information, refer [here](http://facebook.com/business/help/327596604689624). |
   | App Id                         | This is the **App ID** assigned to your application in the Meta Developer Dashboard. App IDs are generated when an app is created. They are unique to each app and cannot be changed. You can find this App ID in the toolbar that appears at the top of your Meta developer dashboard after you have selected an app, as shown in the image below: <img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_45933978967316.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=bbdf2efe441d5f405fe507dfaa380bc6" alt="App ID 1.png" width="2922" height="112" data-path="images/partner_45933978967316.png" />                                                                              |
   | WhatsApp Number Id             | This is the **Phone number ID** from the Meta developer dashboard. This ID corresponds to the specific phone number (WABA number) you are registering and can be found in the **WhatsApp** > **API setup** of your developer dashboard, as shown in the image below: <img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_45933978968468.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=558a23918cd827e40c51e5d6cc533a00" alt="phone number IDg.png" width="2922" height="1206" data-path="images/partner_45933978968468.png" />                                                                                                                                                   |
   | Business Account Id            | This is the **WhatsApp Business Account ID**. This identifies your overarching business account on the Meta platform and can be found in the **WhatsApp** > **API setup** of your developer dashboard, as shown in the image below: <img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_45934010996500.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=ec6918ab4838c921a329aa381a4f9d4d" alt="WA Business  account ID.png" width="2922" height="1206" data-path="images/partner_45934010996500.png" />                                                                                                                                                                             |
5. Copy the following fields from MoEngage and paste them to your Meta developer dashboard:
   | Field Name               | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
   | ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | WebHook Verify Token     | This is a static verification token provided by MoEngage for Meta integration. Copy this token from MoEngage and paste it into the **Verify token** field, which can be found in the **WhatsApp** > **Configuration** of your Meta developer dashboard, as shown in the image below: <img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_45934010997012.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=f6c10862ec5599738017167fe27e9940" alt="verify token.png" width="2916" height="1302" data-path="images/partner_45934010997012.png" />                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
   | Enable delivery tracking | This field tracks the delivery of your WhatsApp messages inside MoEngage. Copy this token from MoEngage and paste it into the **Callback URL** field, which can be found in the **WhatsApp** > **Configuration** of your Meta developer dashboard, as shown in the image below: <img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_45933978975380.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=ae7bcf0d76bab8ba98b1c83073a05953" alt="callback URL.png" width="2916" height="1302" data-path="images/partner_45933978975380.png" /> Make sure to turn on the **Subscribed** toggle against the **messages** field under the **Webhook fields** section of **WhatsApp** >**Configuration** of your Meta developer dashboard, as shown in the image below: <img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_45934029307924.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=f97e9e062f507b4388b6ee6210f4c9e3" alt="Screenshot 2026-01-19 at 2.32.33 PM.png" width="2134" height="480" data-path="images/partner_45934029307924.png" /> |
6. Click **Save**.
