> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# NexG  Platforms

# Introduction

MoEngage provides a native integration with NexG Platforms for WhatsApp. This integration allows you to send templated WhatsApp messages and view comprehensive delivery and read analytics within the MoEngage UI.

<Info>
  Before you begin the configuration, ensure that you have the following:

  * Access to your NexG Platforms dashboard.
  * The API key associated with your NexG Platforms account.
  * A phone number registered and verified with WhatsApp for Business (WABA).
</Info>

# Configure NexG Platforms as a WhatsApp Connector

This section describes how to set up NexG Platforms as a service provider on the MoEngage UI.

## Step 1: Access Sender Configuration

To access the sender configuration, perform the following steps:

1. Sign in to the MoEngage UI.
2. Navigate to **Settings** > **Channels** > **WhatsApp** > **Sender configuration**.
3. Click **+ Add connector**. The WhatsApp connector dialog box appears.
4. In the **Choose a connector** list, select **NexG** , and then click **Done**. <img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_46267770930836.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=39e5af4af0c336a484def95f29150ae9" width="1302" height="400" data-path="images/partner_46267770930836.png" />

## Step 2: Configure Sender Details

To configure the sender details, perform the following steps:

1. On the **Sender configuration** page, click **+ Sender** in the upper-right corner.
2. On the **Sender Details** page, enter the following information:

| Field                        | Description                                                                                                                                                                                                                                                                                                                                                                             |
| ---------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sender name**              | Enter a unique, recognizable name for this sender profile. This name is used to identify the sender when you create a campaign in MoEngage. Use between 5 and 50 characters.                                                                                                                                                                                                            |
| **WhatsApp business number** | Enter the phone number registered with WhatsApp (WABA number) that you will use to send messages.                                                                                                                                                                                                                                                                                       |
| **API URL**                  | This field contains information about the URL that should be used to send an API request to the sender. You can get this information from the sender's API documentation. <br />Enter the API endpoint provided by your vendor. The API URL for NexG Platforms is: <br />[https://automate.nexgplatforms.com/api/v1/wa/moengage](https://automate.nexgplatforms.com/api/v1/wa/moengage) |
| **authorization**            | Enter the API key obtained from your vendor.                                                                                                                                                                                                                                                                                                                                            |

<img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_46267773716628.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=73f103316e4be63d8f4e0cd0a139c4b9" alt="" width="1348" height="612" data-path="images/partner_46267773716628.png" />

3. Click **Save**. Upon successful integration, a success message appears confirming that the sender's details are saved. <img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_46409361111188.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=e14f3b187fae82cf9fc44a6e4578c32c" alt="nexG.png" width="962" height="432" data-path="images/partner_46409361111188.png" />

# Delivery Tracking

To track the delivery status of your WhatsApp messages within MoEngage, you must provide MoEngage's Delivery Tracking URL to NexG Platforms and perform the following steps:

1. On the **Sender Details** page, locate **Enable delivery tracking**.
2. Click the copy icon <img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_46267692555540.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=81cece8454d1635974ce9f9f0bd8bbb9" width="72" height="60" data-path="images/partner_46267692555540.png" />next to the delivery tracking URL. <img src="https://mintcdn.com/moengage/0EdW-QMnfbsLxXT2/images/partner_46267750877332.png?fit=max&auto=format&n=0EdW-QMnfbsLxXT2&q=85&s=86185efd5b3930fbdb80ca99ddced381" width="816" height="232" data-path="images/partner_46267750877332.png" />
3. Provide this URL to your NexG Platforms representative or update it in your NexG Platforms account settings to enable delivery callbacks:

<Info>
  * You must have pre-approved templates within NexG Platforms to create a WhatsApp campaign for a NexG Platforms sender in MoEngage.
  * Ensure that the template content created in MoEngage matches your approved NexG Platforms templates verbatim. For more information, see [Add Templates](/docs/user-guide/content/template/templates).
</Info>