> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Delighted

# Introduction

Delighted is a turnkey customer experience platform that helps brands drive business growth with actionable feedback.

# MoEngage × Delighted

Delighted is a tool for gathering real-time, actionable customer feedback via email, web, or SMS. With the MoEngage and Delighted Integration, you can:

* Send your Delighted surveys to your users when MoEngage captures an event.
* Add users to Autopilot when they perform a particular event on your app or website.

# Integration

<Info>
  **Prerequisites**

  * You would need to know your [Private API Key](https://app.delighted.com/docs/api#authentication) linked to your Delighted account.
</Info>

## Trigger Delighted survey deliveries via MoEngage

With MoEngage's Connector Campaigns, you can send a Delighted survey to your users when they perform any action on your app or website.

To create a connector campaign on MoEngage:

1. Navigate to Create Campaign >> Connectors >> Custom and choose the delivery type most suitable to your needs. For this example, we will select "Event Triggered" and select the event as "Purchased". <img src="https://mintcdn.com/moengage/syqICryKE0qygh49/images/partner_20264613012372.png?fit=max&auto=format&n=syqICryKE0qygh49&q=85&s=2834023d615b3a8ce3bc01b48fd30a5b" width="1182" height="1558" data-path="images/partner_20264613012372.png" />
2. On step 2 of the campaign:

### Call the Delighted API

To send your survey, use the `POST` method and configure the payload.

* Select the method as POST
* Headers
  * `Authorization`: Use an online tool to create your basic auth with your `Delighted API Key` as a username and keeping your password as blank: <img src="https://mintcdn.com/moengage/syqICryKE0qygh49/images/partner_20264654903572.png?fit=max&auto=format&n=syqICryKE0qygh49&q=85&s=984926a3ca3a1cf5f4c64386023dde1b" width="1824" height="608" data-path="images/partner_20264654903572.png" /> In the above example, the value of this header would be `Basic PGRlbGlnaHRlZF9hcGlfa2V5Pjo=`
  * `Content-Type`: `application/json`
* Add the endpoint as Webhook URL: `https://api.delighted.com/v1/people.json`
* Body: Type @ to personalize your payload.
  <CodeGroup>
    ```json JSON theme={null}
    {
        "email": "{{UserAttribute['Email (Standard)']}}",
        "properties": {
            "Purchase Experience": "Mobile App",
            "State": "{{UserAttribute['Install Status']}}",
            "City": "{{UserAttribute['Last Known City']}}",
            "OrderValue": "{{EventAttribute['cart_value']}}"
        }
    }
    ```
  </CodeGroup>

<img src="https://mintcdn.com/moengage/syqICryKE0qygh49/images/partner_20264613015316.png?fit=max&auto=format&n=syqICryKE0qygh49&q=85&s=748cc9b50f4a75ef5020dee06990f098" alt="" width="2720" height="1458" data-path="images/partner_20264613015316.png" />

* Refer to the [Delighted API documentation](https://app.delighted.com/docs/api/sending-to-people) for more information.
* You can test your campaign on this step.
* Once ready, you can go ahead and publish this campaign.

## Add users to Delighted Autopilot

When your users perform a specific event, you can trigger a MoEngage Connector Campaign as shown above, and call [Delighted's Autopilot APIs](https://app.delighted.com/docs/api/adding-people-to-autopilot). Delighted will automatically schedule a survey for them and continue sending surveys at the frequency configured in your Autopilot settings.