> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Why does the 0-1 bucket in 'total events per user' behavior analysis show no users?

> Why the 0-1 bucket in Total Events per User behavior analysis shows zero users — custom distribution ranges exclude their upper bounds.

## Problem

The 'Total Events per User' behavior analysis does not show any users in the 0-1 bucket of the custom distribution, leaving the data empty.

## Solution

Perform the following steps:

1. **Understand the analysis:**
   * The "Total Events per User" analysis focuses on event frequency per user, not individual users.
2. **Exclusion of upper bounds in custom distribution:**
   * In custom distributions, the upper bounds are typically excluded.
   * As a result, the 0-1 bucket will always show 0 because it excludes users who have not performed the specified events.
3. **Alternative Solution:**
   * Use segmentation to identify users based on specific event criteria.
   * For instance, apply the condition "Has not executed App/Site Opened" within a given timeframe to find users who have not performed this event.

This identified cohort of users can be used to create a custom segment or campaign for further analysis and engagement.