> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Do I Receive Cards Even After the Card Campaign Is Paused in MoEngage?

> Cards may still display after pausing a campaign because the Show Card toggle is on. Turn it off to hide cards from the user's inbox in MoEngage.

## Problem

Cards are still received even after the Card campaign is paused in MoEngage.

## Explanation

This issue occurs because of the **Show Card** toggle. If you turn this toggle on, the cards will continue to be displayed to users even after the campaign is paused. Turning the **Show Card** toggle off hides the cards.

The **Show Card** toggle functions as follows:

* When the toggle is turned off\*\*:\*\* The card is temporarily hidden and is not displayed in the app's inbox. The card remains in the status Hidden.
* When the toggle is turned on\*\*:\*\* The card is delivered the next time the user opens their app inbox.

Once a campaign's show/hide status is changed, it will be reflected in the next fetch based on the sync method.

<img alt="show card.png" src="https://mintcdn.com/moengage/P9B7WlDoMUnquME5/images/moengage_0b72e2.png?fit=max&auto=format&n=P9B7WlDoMUnquME5&q=85&s=ca79929d3dc2a9de766103da265838fc" width="1237" height="169" data-path="images/moengage_0b72e2.png" />

## Solution

Understanding the different campaign statuses and the corresponding behavior of the Show/Hide logic can help manage the display of cards:

On Trigger Event

| **Campaign Status** | **Campaign Type**                                         | **Show/Hide Logic**                                                                                                                                                                                        |
| ------------------- | --------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Sent                | One-time without Allow future qualifiers                  | The **Show card** toggle is turned on by default.  You can disable it anytime.                                                                                                                             |
| Active              | Event-triggered                                           | The **Show card** toggle is turned on by default.  You can disable it anytime.                                                                                                                             |
| Paused              | Event-triggered and One-time with Allow future qualifiers | When the campaign is paused, the **Show card** toggle is turned off.  You can turn it on anytime.                                                                                                          |
| Resumed             | Event-triggered and One-time with Allow future qualifiers | When the campaign is resumed, the **Show card** toggle is turned on.  You can turn it off anytime.                                                                                                         |
| Stopped             | One-time without Allow future qualifiers                  | As soon as the campaign is stopped, the **Show card** toggle is turned off.  You can turn it on anytime.                                                                                                   |
| Archived            | One-time and Event-triggered                              | As soon as the campaign is archived, the **Show card** toggle is turned off.  You cannot turn it on in an archived state. However, when you unarchive the campaign, the **Show card** toggle is turned on. |

<Info>
  * The **Show card** toggle is not supported for periodic and event-triggered delivery types.
  * When a campaign is paused, you can only resume it.
  * You cannot make a stopped campaign active again.
  * **Show Card** applies to the users for whom the card is already delivered and to the new users who will qualify for the campaign.
</Info>

For more information, refer to [Edit Card Campaigns and Show/Hide Cards](/user-guide/campaigns-and-channels/cards/create/edit-card-campaigns-and-showhide-cards).