> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does the Annotation Text in the HTML Disappear?

> Fix disappearing HTML annotation text in MoEngage email campaigns by switching from the custom HTML editor to the drag-and-drop template editor.

## Problem

The annotation text added in the HTML is not saved on the dashboard; instead, it disappears.

<img src="https://mintcdn.com/moengage/Deli0Qwc2s7oDHRm/images/moengage_94ca4e.png?fit=max&auto=format&n=Deli0Qwc2s7oDHRm&q=85&s=bc52e3fd0b6c6fe36e8bd6693fc20553" width="1518" height="478" data-path="images/moengage_94ca4e.png" />

<img src="https://mintcdn.com/moengage/VqQHPleQ9qk_ZsLR/images/moengage_55be53.png?fit=max&auto=format&n=VqQHPleQ9qk_ZsLR&q=85&s=b26b5949dacc836d87a987aed9144da3" width="1600" height="469" data-path="images/moengage_55be53.png" />

## Solution

To resolve the issue, you could try using drag and drop editor.