> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does the Video Upload to the Nudge Type In-app Campaign Fail?

> Fix the content upload failed error when uploading videos to MoEngage nudge in-app campaigns. The issue is typically caused by dots in file names.

## Problem

The "Content upload failed" error occurs when uploading a video to the Nudge type In-app Messaging campaign.

<img src="https://mintcdn.com/moengage/UX7SFw6G5JwoHWFq/images/moengage_604d49.png?fit=max&auto=format&n=UX7SFw6G5JwoHWFq&q=85&s=5fccd7b2316341ac7c5cda0c848db629" width="1482" height="413" data-path="images/moengage_604d49.png" />

<img src="https://mintcdn.com/moengage/OQ0V9ibjQLpsyCSD/images/moengage_11b779.png?fit=max&auto=format&n=OQ0V9ibjQLpsyCSD&q=85&s=c6ecd4badfa489fb0b41a5841df966a8" width="1378" height="204" data-path="images/moengage_11b779.png" />

## Explanation

The “Content upload failed” error is caused by a file name exception, specifically when the file name contains dots.

## Example

If the file name is UNLMTD\_Slot Machine\_25.02.2024.mp4, the dots in the name cause the upload to fail.

## Solution

1. Log in to the dashboard, hover over to the left, and select **+Create new** > **Campaign** > **In-app**.
2. Go to step 2, **Content** > **Start from scratch** > **Zip Upload**, and upload a sample video file.
3. Remove the dots from the file name and then attempt to upload it again.
   <Info>
     Check for any special characters before uploading files or assets.
   </Info>