> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does a Push Notification on Android Fail to Display Its Image?

> Troubleshoot why images attached to push notifications fail to render on Android devices.

## Problem

Images fail to display in push notifications on Android devices.

## Solution

* **Image download failure** \
  A common reason for image display failure is an issue during image download. To resolve this:
  * Verify that the image is linked to a valid URL.
  * Verify that the image URL points to a file within the allowed size range (approximately 25 KB).
  * Verify that the internet connection is stable to prevent image download failures.
  * Verify that the image URL you added is publicly accessible; if not, replace it with a public link.
  * Verify that the image uses all supported formats.
* **PushAmp+ (Huawei Push)**
  * Push notifications sent via HMS PushKit do not support image display.
