> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Is the Template Backup Content Displayed Instead of the Basic Rich Push Content?

> Fix the issue where template backup content shows instead of basic rich push content by properly configuring both template sections in MoEngage.

## Problem

When content is added to the basic rich push template, the template backup content appears instead of the basic rich push content.

<img alt="backup content.png" src="https://mintcdn.com/moengage/t9d2bz7zij1iE1iP/images/moengage_9eea00.png?fit=max&auto=format&n=t9d2bz7zij1iE1iP&q=85&s=9dbb383511358ea0dc5ae854d981c39a" style={{ width:"44%" }} width="640" height="1429" data-path="images/moengage_9eea00.png" />

<Info>
  This issue occurs because the MoEngage rich notification dependency is not added to the app-level build.gradle file.
</Info>

## Solution

Perform the following steps:

1. In rich push notifications, the displayed content varies based on the device and its version.
2. Ensure that campaign data for rich push templates is added in the following sections :
   * **Basic details**
   * **Template Backup**
     <img src="https://mintcdn.com/moengage/prFQLkdcYp4xSt9t/images/moengage_6a30c5.png?fit=max&auto=format&n=prFQLkdcYp4xSt9t&q=85&s=a267a15e50e5921889f0539a5f6a583d" alt="basic and template.png" width="1920" height="1089" data-path="images/moengage_6a30c5.png" />
3. On the preview screen, the message title and body is updated when you modify the basic details.
   <img src="https://mintcdn.com/moengage/2kQqTYC5RUPSd8kI/images/moengage_3e2ab5.png?fit=max&auto=format&n=2kQqTYC5RUPSd8kI&q=85&s=f2fe187b11082e26b905761007a751e2" alt="basic.png" width="1920" height="1092" data-path="images/moengage_3e2ab5.png" />
4. You can customize the template backup content in the **Template Backup** section. <img alt="template.png" src="https://mintcdn.com/moengage/MkyldVVKHHCZ-kMR/images/moengage_ad0ad1.png?fit=max&auto=format&n=MkyldVVKHHCZ-kMR&q=85&s=4e2c9a4fd1ebb462e905e500179ee5bd" width="1920" height="1089" data-path="images/moengage_ad0ad1.png" />
5. Make sure to add the MoEngage rich notification dependency to the app-level build.gradle file to ensure the template backup content and basic rich push content are displayed correctly.
   ```groovy Code theme={null}
   build.gradle(:app)
             
   dependencies {
       implementation(moengage.richNotification)
   }
   ```

<img src="https://mintcdn.com/moengage/SBG7um9Fqotw1CFo/images/moengage_b5fc12.png?fit=max&auto=format&n=SBG7um9Fqotw1CFo&q=85&s=9b42b1bff4ff385e28c8f6e69e1204cc" alt="Template backup.png" style={{ width:"53%" }} width="640" height="1429" data-path="images/moengage_b5fc12.png" />
