> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How Can I See My Support Tickets?

> Track and manage your MoEngage support tickets using the auto-generated email thread or the My Activities page on the support web portal.

When you create a ticket, you receive an auto-generated email to your email address with the ticket number. You can use this email thread to communicate further about the issue or reopen the case.

<img src="https://mintcdn.com/moengage/MkyldVVKHHCZ-kMR/images/moengage_adb020.png?fit=max&auto=format&n=MkyldVVKHHCZ-kMR&q=85&s=9bb69971584527c5e5d3c8d13035bb5e" width="1600" height="364" data-path="images/moengage_adb020.png" />

You can open the email to see the details of the ticket.

<img src="https://mintcdn.com/moengage/Ci8j4F7VOEUnUuwd/images/moengage_eacd74.png?fit=max&auto=format&n=Ci8j4F7VOEUnUuwd&q=85&s=13e8fcbfc21ca5db6a4c78ed6f13b882" width="1600" height="973" data-path="images/moengage_eacd74.png" />

You can also track your open or closed tickets by clicking your name on the web form (top right) and clicking **My activities**.

<img src="https://mintcdn.com/moengage/_eUNBDpGCEXI_sgZ/images/moengage_a8131f.png?fit=max&auto=format&n=_eUNBDpGCEXI_sgZ&q=85&s=a53568174476aef586b7d6b5e525f8aa" width="1600" height="296" data-path="images/moengage_a8131f.png" />

The My activities page is displayed. You can see all your tickets on the **Requests** tab.

<img src="https://mintcdn.com/moengage/t9nft78wsoLTI2Nx/images/moengage_2cc3d4.png?fit=max&auto=format&n=t9nft78wsoLTI2Nx&q=85&s=f029ca20a609e8ae91a564bac746a014" width="1600" height="1000" data-path="images/moengage_2cc3d4.png" />