What is the meaning of connected retail experience?
A connected experience can be described as providing a customer-centric experience using a mix of customer data i.e., shopping preferences, actions made or completed, channels preferred, and personalized messaging.
Have you covered any specific omnichannel retail trends?
Yes, we have. These omnichannel retail trends can be adhered to even before you re-look at your retail strategies. This is because you need to have an understanding of the trends dominating the retail industry.
What are the current retail strategies?
You can find all the current retail strategies that can be globally utilized in the above e-book. You will also how some of the retail brands have utilized these strategies.
Are these retail strategies timeless or subjected to change?
The core rationale of these strategies remains the same. However, over a period of time as and when altercation happen in different aspects (process, technology, customer behavior), these strategies might have to be tweaked to cater to the current circumstances.
What are the topics covered in this e-book apart to help us build a connected retail experience?
In this e-book we covered -- retail trends, different stages of connected retail, top retail strategies, and ready-to-use frameworks. Using this e-book, you can get your customer engagement on track by employing these ready-to-use strategies, benefits, and multi-channel engagement workflows.