Helpchat achieves up to 34% open rates for email campaigns

About Helpchat

Helpchat is India’s biggest AI-powered personalised transactions platform. Helpchat is One App for
Everything: Find best deals, book cabs & autos, order food, recharge and pay bills, read news,
check live cricket scores and daily horoscope on Helpchat!

The Problem

Helpchat was looking to onboard new app users in an effective way and bring them back to the app frequently

The Solution

Helpchat leveraged MoEngage’s extensive segmentation & email capabilities to achieve up to 34% open rates for email campaigns and engage them better

What they say About Us

“Imbibing personalization and context in emails helped us deliver an unmatched email experience to customers resulting in open rates of up to 34%. MoEngage emails also helped engage 17% of our inactive users on the app.”


Learn How MoEngage helped Helpchat to drive email engagement