[{"id":10201,"date":"2026-04-20T08:48:11","date_gmt":"2026-04-20T08:48:11","guid":{"rendered":"https:\/\/www.moengage.com\/lp\/customer-engagement-excellence-awards-india-2026\/"},"modified":"2026-04-21T09:18:01","modified_gmt":"2026-04-21T09:18:01","slug":"customer-engagement-excellence-awards-india-2026","status":"publish","type":"page","link":"https:\/\/www.moengage.com\/lp\/customer-engagement-excellence-awards-india-2026\/","title":{"rendered":"Customer Engagement Excellence Awards India, 2026"},"content":{"rendered":"

<\/div><\/div><\/span>

Celebrating growth champions
\nwho have supercharged their
\ncustomer engagement, retention,
\nand lifetime value<\/mark><\/p><\/h1><\/span>

<\/div><\/div><\/div>

Nominations accepted until May 5th, 2026
\nWinners will be announced on May 14th, 2026<\/p>\n<\/div>

Submit Your Nomination<\/span><\/a><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/span>
Award Categories<\/h5><\/span>
<\/div><\/div><\/div><\/div><\/div>
<\/span><\/div>

Winning with Agentic Strategy<\/b><\/p>\n<\/div>

This award recognizes brands that have built a forward-thinking customer engagement strategy powered by AI, driving measurable improvement in retention, stickiness, and lifetime value.<\/span><\/p>\n<\/div><\/div><\/div>

<\/span><\/div>

Carving the Intelligent Path<\/b><\/p>\n<\/div>

This award recognizes brands that have orchestrated seamless, AI-driven customer journeys across channels to deliver a wow experience while accelerating growth.<\/span><\/p>\n<\/div><\/div><\/div>

<\/span><\/div>

Scaling Smarter Personalization<\/b><\/p>\n<\/div>

This award recognizes the innovative use of AI and predictive capabilities, including Merlin AI, to deliver hyper-personalized experiences at scale that drive customer delight and conversion.<\/span><\/p>\n<\/div><\/div><\/div>

<\/span><\/div>

Turning Signals Into Stories<\/b><\/p>\n<\/div>

This award recognizes brands that have used analytics and data intelligence to uncover deep customer insights and translate them into impactful engagement strategies.<\/span><\/p>\n<\/div><\/div><\/div>

<\/span><\/div>

In the Moment, Ahead of the Moment<\/b><\/p>\n<\/div>

This award recognizes brands that have used AI and behavioral intelligence to engage customers at precisely the right moment, anticipating intent before the customer even acts.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div><\/div><\/span>

Submit your nomination<\/h1><\/span>
<\/div><\/div><\/div>

Throw your hat in the ring to stand a chance at winning the Customer Engagement Excellence Award, India, 2026<\/p>\n<\/div>