Tiket.com Reduces Churn by 30% through
Automated Flows & Triggered Emails

About Tiket.com

Tiket.com, is an online ticketing platform offering flight, hotel, car rental, attractions, and popular events booking in Indonesia.

About MoEngage

MoEngage enables mobile apps and websites to deliver 1:1 personalized interaction via push notifications, in-app recommendations, email, web-push, and other retargeting channels. Our platform is hosted on the AWS Cloud and operates at a tremendous scale, processing over 35 billion events and delivering over 15 billion interactions every month. Today marketers in 35+ countries including Fortune 500 brands across U.S., Europe and Asia like Samsung, Deutsche Telekom, Hearst, Vodafone, Travelodge, and Aditya Birla Group use MoEngage to drive conversions and user retention.

The Challenge

Tiket.com needed to reduce user churn, improve first and repeat purchases and re-engage inactive or dormant users.

MoEngage Solution

The brand leveraged MoEngage Automated Flows along with Smart Triggered Emails and Push Amplification to reduce churn and drive purchases.

What they say About Us

“We needed to reduce the churn rate and increase customer LTV. Using MoEngage Flows, we set up automated cross-channel campaigns that delivered personalized messages to our customers based on their past behavior.”

Read the Full Story Here

Learn how MoEngage helped Tiket.com drive cross-channel campaigns.