Thank You!

“The Customer Engagement Book: Adapt or Die stands out because it doesn’t just talk about the future, it shows you how to act on it. Each chapter tackles real challenges marketers face today, including retention, attribution, personalization, Martech, and internal influence.”

“It’s full of ideas that I find myself mentioning in team meetings and Slack threads. If you’ve ever tried to orchestrate data, tech stacks, and human behavior to reengage users or win back customers, this book is a great resource. Highly recommend.”

“What I appreciate most about The Customer Engagement Book is how clearly it lays out what marketers need to do to keep up with evolving customer behavior and expectations. It offers honest insights on what works, what doesn't, and how to make change happen even within complex organizations.”

“Bold visuals. Timeless principles. And a wake-up call we all need. There’s finally a modern-day textbook for marketers to best understand how to engage, retain, and evolve alongside their customers. Meet the marketing blueprint. It’s a must-read for marketers who want clarity, not chaos.”

“How do I measure success? What tools do I need? How do I effectively execute omnichannel campaigns? This book answers it all, with real examples, not just theory. It's a must-read for any customer engagement marketer looking to sanity-check their approach, gain fresh insights, and take their strategy to the next level.”