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September 24, 2025

Convene - 75 Rockefeller Center, New York

The Customer Engagement Summit is an invite-only event that brings together the sharpest minds in Lifecycle, CRM, Product, and Growth Marketing to exchange strategies and frameworks for engaging customers and adapting in real time.

Customer Engagement Summit
Customer Engagement Summit
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The Speakers

Heart

Meet the builders of breakthrough brands

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Rohit Nathany

Chief Digital Officer

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Jen Lee

Sr Manager Global Lifecycle

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Gary Kamikawa

Head of Marketing & Growth Tech

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Hope Barrett

Sr Director Product Management (MarTech)

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Scott Brinker

VP Platform Ecosystem at HubSpot & Editor at chiefmartec.com

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Stacey Hunsdon

CRM / Lifecycle Marketing Manager at Hulu

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Phil Gamache

Co-Founder of Humans of Martech

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Angela Rueda

Director of Business Marketing Technology at Meta

Agenda

Hear how the best brands tackle customer engagement. From getting buy-in to running cross-channel campaigns that scale. Real stories, proven frameworks, and practical tips you can use.

24th

September'25

Wednesday

9:00–10:00 AM

Networking

Registration Open

10:00–10:10 AM

Welcome Note

Event Welcome

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Aditya Vempaty

Vice President - Marketing MoEngage

10:10–10:25 AM

Keynote

The Future of Customer Engagement

10:25–10:55 AM

Panel Discussion

Martech Talk (Book Session)

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Scott Brinker

VP Platform Ecosystem at HubSpot

10:55–11:25 AM

Presentation

MoEngage NEXT – Product Vision and Innovation

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Raviteja Dodda

CEO & Co-founder, MoEngage

11:25–11:40 AM

Customer Fireside Chat

Customer Experience Insights

11:40–11:55 AM

Partner Presentation

Innovative Martech Strategies

11:55–12:00 PM

Recap

Morning Session Recap

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Raviteja Dodda

CEO & Co-founder, MoEngage

12:00–1:00 PM

Networking

Lunch & Networking (2 sponsored tables)

1:00–1:30 PM

Panel Discussion

Influence from the Inside – Gaining Buy-In for Change

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Angela Rueda

Director of Business Marketing Technology at Meta

1:30–1:45 PM

Customer Fireside Chat

Personalization in Action

1:45–2:00 PM

Partner Presentation

Using AI to Transform Engagement

2:00–2:30 PM

Panel Discussion

Scaling Personalization Across Channels

2:30–2:45 PM

Break

Networking Break

2:45–3:15 PM

Panel Discussion

Unlocking AI-driven Customer Experiences

3:15–3:30 PM

Customer Fireside Chat

Real-world Martech Success Stories

3:30–3:50 PM

Keynote

Innovating in Martech

3:50–4:00 PM

Closing Remarks

Event Wrap-Up and Closing

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Aditya Vempaty

Vice President - Marketing MoEngage

4:00–6:00 PM

Networking

Happy Hour & Networking (AMAs)

Request Your Invite

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What is the Customer Engagement
Summit?


The Customer Engagement Summit is an invite-only event hosted by MoEngage for Lifecycle, CRM, Product, and Growth leaders at top consumer brands.

Customer behavior is constantly evolving, and we are bringing marketing leaders from the biggest brands to share ideas, rethink engagement, and learn how to adapt before it’s too late.

Why Attend?

Learn

Hear firsthand how leading brands are tackling personalization, retention, and cross-channel engagement and what’s driving results today, not last year.

Connect

This invite-only room is curated for CRM, Lifecycle, Product, and Growth leaders solving real challenges across retail, QSR, media, travel, and fintech.

Reframe

Step outside the day-to-day and rethink your playbook. From data strategy to campaign execution, walk away with a clearer path forward.

Boss Needs Convincing?

The event’s free, but you’ll still need the green light to attend. We’ve prepped a ready-to-send note that covers the value, speakers, and why this summit is serious career fuel.

Just copy, paste, and get that yes.

Get the Note
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