
September 24, 2025
Convene - 75 Rockefeller Center, New York
The Customer Engagement Summit is an invite-only event that brings together the sharpest minds in Lifecycle, CRM, Product, and Growth Marketing to exchange strategies and frameworks for engaging customers and adapting in real time.



The Speakers
Meet the builders of breakthrough brands


Rohit Nathany
Chief Digital Officer


Jen Lee
Sr Manager Global Lifecycle


Gary Kamikawa
Head of Marketing & Growth Tech


Hope Barrett
Sr Director Product Management (MarTech)


Scott Brinker
VP Platform Ecosystem at HubSpot & Editor at chiefmartec.com


Stacey Hunsdon
CRM / Lifecycle Marketing Manager at Hulu


Phil Gamache
Co-Founder of Humans of Martech


Angela Rueda
Director of Business Marketing Technology at Meta
Agenda
Hear how the best brands tackle customer engagement. From getting buy-in to running cross-channel campaigns that scale. Real stories, proven frameworks, and practical tips you can use.
September'25
Wednesday
9:00–10:00 AM
Networking
10:00–10:10 AM
Welcome Note
10:10–10:25 AM
Keynote
10:25–10:55 AM
Panel Discussion
10:55–11:25 AM
Presentation
11:25–11:40 AM
Customer Fireside Chat
11:40–11:55 AM
Partner Presentation
11:55–12:00 PM
Recap
12:00–1:00 PM
Networking
1:00–1:30 PM
Panel Discussion
1:30–1:45 PM
Customer Fireside Chat
1:45–2:00 PM
Partner Presentation
2:00–2:30 PM
Panel Discussion
2:30–2:45 PM
Break
2:45–3:15 PM
Panel Discussion
3:15–3:30 PM
Customer Fireside Chat
3:30–3:50 PM
Keynote
3:50–4:00 PM
Closing Remarks
4:00–6:00 PM
Networking
Participating Brands
Request Your Invite

What is the Customer Engagement
Summit?
The Customer Engagement Summit is an invite-only event hosted by MoEngage for Lifecycle, CRM, Product, and Growth leaders at top consumer brands.
Customer behavior is constantly evolving, and we are bringing marketing leaders from the biggest brands to share ideas, rethink engagement, and learn how to adapt before it’s too late.




Why Attend?

Learn
Hear firsthand how leading brands are tackling personalization, retention, and cross-channel engagement and what’s driving results today, not last year.

Connect
This invite-only room is curated for CRM, Lifecycle, Product, and Growth leaders solving real challenges across retail, QSR, media, travel, and fintech.

Reframe
Step outside the day-to-day and rethink your playbook. From data strategy to campaign execution, walk away with a clearer path forward.




















Boss Needs Convincing?
The event’s free, but you’ll still need the green light to attend. We’ve prepped a ready-to-send note that covers the value, speakers, and why this summit is serious career fuel.
Just copy, paste, and get that yes.
