THE AGE OF THE
INDIVIDUAL

Thank you to everyone who joined us at the Agentic Marketing Tour: Toronto. Feel free to access the on-demand content below. If you have any questions please contact [email protected].

Invite-Only | Customer Stories | Real Use Cases 360 Restaurant at CN Tower, September 17, 4 – 8 PM

Read the Recap Watch On-Demand

A Glimpse Into Our Toronto Event

On-Demand

Watch Session Recordings from The Agentic Marketing Tour in Toronto

How Loblaw Delivers Contextual Loyalty Experiences with Custom Agents

With Megan Kwon, Director of Digital Customer Communications, Loblaw Digital

14:52

Beyond the Discount: Agentic Personalization in High-Trust Categories

With Nour Seeman (Holt Renfrew), Corby Fine (IGM Financial), and Brandon Grosvenor (Torstar)

23:41

Governing Agentic AI at Enterprise Scale

With Rohit Sriram (Loblaw Digital) and Luxy Thuraisingam (ex-Bell)

23:21

MEET THE SPEAKERS

Meet the Marketing Leaders Behind the
Boldest Agentic Marketing Bets

Rohit Sriram

SVP e-commerce,
Loblaw Digital

Brandon Grosvenor

Chief Revenue Officer at Torstar

Luxy Thuraisingam

Global Marketing Executive, Former VP, Bell & Cisco

Nour Semaan

Marketing Automation & CRM Manager, Holt Renfrew

Megan Kwon

Director, Digital Customer Communications, Loblaw Digital

Corby Fine

Vice President, Marketing & Performance, IGM Financial

Agenda

Sessions on agentic decisioning, customer engagement, and the growth stories behind them.
360 Restaurant at CN Tower -290 Bremner Blvd.
Toronto, ON M5V 3L

17^th

September'26

Thursday

4:00-4:30 PM

Arrival & Welcome Drinks

4:30-4:40 PM

Keynote

The Era of Agentic Marketing and Decisioning

Ravi Dodda

Co-founder and CEO, MoEngage

4:50-5:10 PM

Customer Spotlight

How Loblaw Delivers Contextual Loyalty Experiences with Custom Agents

Megan Kwon

Director, Digital Customer Communications at Loblaw Digital

5:15-5:35 PM

Panel - Beyond the Discount: Agentic Personalization in High-Trust Categories

Speakers will talk about what agentic personalization looks like when there's no coupon to lean on and the customer relationship has to carry the weight.

Nour Semaan

Marketing Automation & CRM Manager at Holt Renfrew

Corby Fine

Vice President, Marketing & Performance at IGM Financial

Brandon Grosvenor

Chieve Revenue Officer at Torstart

5:40-6:00 PM

Panel - Governing Agentic AI at Enterprise Scale

When AI is making decisions on behalf of millions of customers at once, governance can't be an afterthought.

Luxy Thuraisingam

Global Marketing Executive, Former VP, Bell & Cisco

Rohit Shriram

SVP e-commerce, Loblaw Digital

6:00-8:00 PM

Networking, Cocktails and Dinner

4:00-4:30 PM

Arrival & Welcome Drinks

4:30-4:40 PM

Keynote

The Era of Agentic Marketing and Decisioning

Ravi Dodda

Co-founder and CEO, MoEngage

4:50-5:10 PM

Customer Spotlight

How Loblaw Delivers Contextual Loyalty Experiences with Custom Agents

Megan Kwon

Director, Digital Customer Communications at Loblaw Digital

5:15-5:35 PM

Panel - Beyond the Discount: Agentic Personalization in High-Trust Categories

Speakers will talk about what agentic personalization looks like when there's no coupon to lean on and the customer relationship has to carry the weight.