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Why is WhatsApp essential for your omnichannel strategy
Your users are probably on WhatsApp, so not using it with the other channels is a missed opportunity.
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What your team can achieve within a single platform
- Actionable Insights With over 6600 analysis configurations, split conditions, comparisons, and powerful visualisations, you can get real-time actionable insights you won't find anywhere else.
- Deep Segmentation Real-time segmentation capabilities include affinity segmentation and recency, frequency, monetary (RFM) for even more granular segments and precision targeting.
- Accurate Predictions Predictions that go beyond conversion, churn, and dormancy. The platform also predicts app install or uninstall and lets you create custom predictions.
- Product Recommendations Create campaigns like price drop and cart abandonment. Add up to 30 catalogues, 1 million items, and 200 feeds/catalogue to run campaigns at scale.
- Journey Orchestration Build simple or sophisticated customer journeys and let the built-in AI engine recommend the best channel or time to send a message.
- Transactional Messaging Send real-time transactional alerts via email, Push, or SMS. Then use transactional data in promotional campaigns by integrating it with your customer's profiles
Trusted by brands across industries and sizes
Our Customer Stories speak for themselves
With MoEngage's insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.
MoEngage ensured that they provided us with the features our brand and current engagement strategy required. We are treated as partners rather than clients, which is the most important aspect of this collaboration.
Since partnering with MoEngage, our product and CRM managers can get things done quickly. We can't believe it only takes us 20 minutes now, as opposed to the 4 days it used to take us to compile emails alone.
We evaluated many products, but MoEngage fit the best in terms of platform capabilities and team dedication.
MoEngage is best described as a "life saver." The team is always available when we need them, even after hours!
One word to describe MoEngage is 'magic'. Compared to other tools, they are fast, efficient, and always solve our problems.
Frequently Asked Questions
How much does MoEngage cost?
Based on your requirements as a business, there are three different options at your disposal. We offer a Starter package that provides 5 channels, basic analytics, and segmentation. This package is suitable for businesses with fewer than 10,000 Monthly Tracked Users (MTUs). Additionally, we have Growth and Enterprise options available for businesses that require a greater number of channels and advanced capabilities in terms of segmentation, personalization, and intelligence. They are especially well-suited for businesses with 25,000 to millions of MTUs. Please refer to our price and plans page for more details regarding the different pricing options available.
What types of customers do you have?
MoEngage is the customer engagement platform of choice for over 1200 brands worldwide. It is used by product, marketing, and CRM teams in a variety of industries, but it is most popular in the BFSI, Health & Fitness and Lifestyle, OTT and Entertainment, Ed-Tech, and E-commerce sectors. Magenta Telekom, Unilever, Citi Bank, Nestle, Sweatcoin, NZZ, Dominos, Samsung, and many more are among MoEngage’s well-known clients. While big enterprises use MoEngage, it has also helped new ventures in scaling and meeting revenue targets year after year through excellent customer engagement and retention.
How long does it take to integrate and onboard with MoEngage?
We work alongside you to ensure that you are up and running as soon as feasible. From kick-off to the launch of the first engagement campaign, our average implementation time is four weeks (depending on business requirements).
We are proud of the speed with which we do projects as well as the level of care and attention to detail that we provide to our customers. You can count on us whether you’re transitioning from another vendor or adding a customer engagement platform to your existing martech stack.
Our support team, from integration and implementation to onboarding and customer success, continues to get recognition from our clients for their speed and dedication. and streamlined approach.
How are you different from the other customer engagement platforms?
The truth is that we are functionally very comparable to our key customer engagement platform competitors. However, what actually distinguishes us and makes us who we are is our team.
We are committed to a fault. You will immediately notice that we put our customers first in every aspect of our business. We will take care of you from the beginning since, as cliche as it may sound, your success is our success.
We’re your perfect partner.
And, of course, our platform is easy to use, making it useful for even the least technically savvy members of your team.
What applications or services does MoEngage integrate with?
MoEngage can be integrated into most, if not all, of the technologies in your marketing stack. CDPs, product analytics, BI, loyalty, experimentation, surveys, and other applications may all be integrated with a single click.
We partner with mParticle, Mixpanel, VWO, AWS, Snowflake, Segment, Twilio, Vinage, Fueled, Appsflyer, and Amplitude to name a few.