Supercharge Your Customer Engagement with MoEngage®
Talk to our digital experts to learn how you can power your onboarding, engagement, retention, and growth strategies.
Onboard - Understand your customers with our data-driven insights
Gain actionable insights into your customers’ interactions with your brand and create highly targeted campaigns through all stages of your customer lifecycle.
Retain - Hyper-personalize your campaigns at scale
Engage customers with contextual communication at scale across channels such as mobile push, email, SMS, web push, on-site, Facebook, in-app, and many others using connectors
Grow - Optimize your campaign’s success
Leverage our native AI engine Sherpa to analyze and deliver the top-performing content to customers - in real-time. Our powerful analytics engine helps you understand your unique customers’ preferences.
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Connect with our product experts for a personalized walk-through of our platform.
Trusted by Global Brands Across Industries
From Fortune 500 companies to mobile-first brands, MoEngage helps amplify customer engagement for all
MoEngage® recognized as a Leader in the 2020 Gartner Magic Quadrant for Mobile Marketing Platforms.
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MoEngage® Named A Strong Performer In The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021
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Received the highest overall rating of 4.6/5 in 2019 Gartner Peer Insights ‘Voice Of The Customer’ report.
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Built to handle massive scale
1 Trillion+
Data points processed per month
80 Billion+
Messages sent per month
1 Billion+
Emails sent per month
900 Million+
MAUs engaged per month
Our Customers’ Stories Speak for Themselves
MoEngage has made a significant impact on our North Star Growth metrics. We witnessed a retention rate of 61.4% on our mobile platforms and our streaming statistics reached an all-time high. I would definitely recommend MoEngage to Mobile Marketers and Growth teams at Media & Entertainment brands.
MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that works with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.
MoEngage powers our end-to-end strategies for Customer Engagement, retention, and customer journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.
We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale.
MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.
New user retention is the first true litmus test for any SaaS company. MoEngage’s customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.
Our Customers’ Stories Speak for Themselves
MoEngage has made a significant impact on our North Star Growth metrics. We witnessed a retention rate of 61.4% on our mobile platforms and our streaming statistics reached an all-time high. I would definitely recommend MoEngage to Mobile Marketers and Growth teams at Media & Entertainment brands.
With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.” Kirsten Theiner [Product Owner], Magenta Telekom by Deutsche Telekom.
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’, enabling Mashreq Neo to better understand customer behavior and allowing us to make proactive decisions through the use of artificial intelligence.
MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that works with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.
MoEngage powers our end-to-end strategies for Customer Engagement, retention, and customer journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.
Our Customers’ Stories Speak for Themselves
With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.” Kirsten Theiner [Product Owner], Magenta Telekom by Deutsche Telekom.
We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale.
MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.
MoEngage is the best data-centralized CRM system and the best multi-channel marketing tool we’ve found. Using MoEngage, we can add as many attributes and custom events as we like to profiles, then filter customers for various campaigns and offers. It is very easy to unify data, engage and analyze our results.
We created a hyper-personalization engagement strategy to connect with our customers. MoEngage's team built the best possible approach to improve our customer engagement. User Path Analysis gave us a holistic view of our customers’ journeys and personalized pushes and Intelligent Path Optimizer allowed us to engage with them.
A big part of the reason we started conversations with MoEngage was that we wanted a platform that integrated closely with Mixpanel to create impactful, targeted campaigns for our users.
Our Customers’ Stories Speak for Themselves
With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.” Kirsten Theiner [Product Owner], Magenta Telekom by Deutsche Telekom.
We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale.
MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.
We wanted a unified solution for communicating with app customers. MoEngage provided us with the best solution. It’s an easy platform to use, and the team is very responsive to any support required.
Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.
New user retention is the first true litmus test for any SaaS company. MoEngage’s customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.
Our Customers’ Stories Speak for Themselves
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’, enabling Mashreq Neo to better understand customer behavior and allowing us to make proactive decisions through the use of artificial intelligence.
MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that works with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.
MoEngage powers our end-to-end strategies for Customer Engagement, retention, and customer journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.
Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.
MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry.
MoEngage Dynamic Emails helped us create personalized re-targeting emails, within minutes targeting towards cart and browse abandoners. These emails typically help us recover up to 10% of abandoning users.
Our Customers’ Stories Speak for Themselves
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’, enabling Mashreq Neo to better understand customer behavior and allowing us to make proactive decisions through the use of artificial intelligence.
MoEngage powers our end-to-end strategies for Customer Engagement, retention, and customer journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.
We wanted to ensure our communication was personalized on a customer action level and to do this efficiently, we needed to integrate with other tools. MoEngage engagement platform made the whole process easier with ease in multiple tool integration, allowing us to engage our customers at various stages of the purchase journey.
With MoEngage, we were able to achieve this in a dynamic way as we not only customized messages based on user location but also optimized the time these messages were sent.
Customer engagement for us is critical. It does not stop at a one-time transaction, it spreads over the customer lifecycle stages through repeat purchases. Our main KPIs were Engaging, Converting, and Retaining. MoEngage helped us by providing rich insights on our customers, enabling us to drive personalized campaigns.
MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry.
Our Customers’ Stories Speak for Themselves
MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that works with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.
With MoEngage Push Amplification, we have witnessed an improvement of 10%+ in push delivery. This gives Bigbasket the ability to reach, engage and convert those additional users who would otherwise be a missed opportunity.
We were able to successfully win back 44% of our dormant customers thanks to Insights-led Engagement. MoEngage helped us gather intelligence about customer cohorts are going dormant and enabled us to act on the insights by sending out relevant content recommendations to these valuable customers before they churned.
Using MoEngage, we sent targeted campaigns to those who weren’t transacting digitally, urging them to pay their dues online. As a result, we saw over 4.5 lakh customers onboarded to digital payments, more than ₹123+ Crores of EMI collected and a jump in conversions from digital channels from just 2% to 18%!
MoEngage has been an integral part of our strategies. Whenever we plan our quarterly or yearly strategies, we do take into consideration how we are going to leverage MoEngage as a platform to further drive our customer engagement and acquisition on apps.
After we switched to the insights-led strategy, players enjoyed engaging with our platform even more! Every communication a player receives from our platform adds value, so they know we get them and trust the app even more. And the best part is that with MoEngage, we can automate most of the manual tasks now.
Our Customers’ Stories Speak for Themselves
Post MoEngage integration, Alodokter is now able to retain more than 50% of its installed users. Combined with the immensely strong mobile engagement portfolio, expert local customer support, and a very responsive customer success team, MoEngage is the ideal choice for an intelligent customer engagement partner.
Ahamove was able to deploy in-app, banner and email campaigns with ease. This, in turn, increased our traffic and engagement, ultimately leading to a significant increase in the conversion rate of our campaigns.
Here at AXISNet, we are focused on driving the adoption of our mobile app, particularly among the younger demographic. Using MoEngage, we’re able to create a 360-degree customer profile, understand preferences, run better-converting campaigns, and drive higher active users across the app.
We’ve taken several steps to ensure we maintain consistent growth in our DAU:MAU ratio, and MoEngage has played an important role in making each step possible. Thanks to their insights-led engagement platform, we are able to ensure our customers discover content they will love on the POPS platform.
We were able to observe a healthy 29% improvement in our install to sign-up journey with the usage of MoEngage's smart-triggered push notifications. We engaged our customers as soon as they onboarded using relevant push notifications and re-engaged in case there was no activity after sign-up.
Constant engagement and personalization are critical for user retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve user experience significantly resulting in an uplift in our reach and ROI.
