Simple, uncomplicated pricing and packaging structure to help teams of all sizes deliver the right omnichannel customer experiences for their business.
Essential solutions needed by growing teams to build and retain customers - within established and emerging markets.
Send personalized communications based on customer behavior and interactionsBuild omnichannel customer journeys using an easy-to-use visual editorLeverage AI & Machine Learning to optimize the timing and content of your campaignsIncrease push notification delivery rates with MoEngage’s proprietary technologyInteract with our team of in-house experts on Customer Engagement & reachability Necessary features for multi-functional teams to create unique touchpoints for every customer around the globe.
Sync your product & content catalog to send hyper-personalized recommendationsAutomatically direct customers to the best-performing paths in your customer journey Improve security by managing access controls across multiple team membersGet Enterprise-grade compliance with access to local data servers and IP whitelistingHave quarterly business reviews with the MoEngage team and get access to our consultation serviceIn addition to our standard packages, we offer additional features to help advance your business throughout various growth cycles.
Seamlessly integrate WhatsApp Business into your engagement strategy with WhatsApp Native from MoEngage. Trigger WhatsApp messages based on customer behavior, enhance your interactions with rich media messages interspersed with images, GIFs, videos and graphics, optimize your engagement with A/B testing and in-depth analytics.
Export customer behavior and campaign data in real-time from multiple destinations like data warehouses, customer data platforms, analytics platforms, and more with APIs.
Predict how likely each customer is to purchase, go dormant, or perform a custom action. Use these insights to proactively drive upsells or reduce churn.
Integrate MoEngage with business intelligence and data visualization platforms from your tech stack seamlessly.
Create a personalized feed on your mobile app for customers to find relevant offers, recommendations, and the latest updates in a non-intrusive manner.
In addition to our standard packages, we offer additional features to help advance your business throughout various growth cycles.
Seamlessly integrate WhatsApp Business into your engagement strategy with WhatsApp Native from MoEngage. Trigger WhatsApp messages based on customer behavior, enhance your interactions with rich media messages interspersed with images, GIFs, videos and graphics, optimize your engagement with A/B testing and in-depth analytics.
Export customer behavior and campaign data in real-time from multiple destinations like data warehouses, customer data platforms, analytics platforms, and more with APIs.
Predict how likely each customer is to purchase, go dormant, or perform a custom action. Use these insights to proactively drive upsells or reduce churn.
Integrate MoEngage with business intelligence and data visualization platforms from your tech stack seamlessly.
Create a personalized feed on your mobile app for customers to find relevant offers, recommendations, and the latest updates in a non-intrusive manner.
Take a look at a detailed plan comparison, and choose the one that best fits your needs!
Send personalized, rich and timely push notifications to Android & iOS App users
Earn customer trust by using website notifications intelligently and at relevant moments throughout their journey.
Craft contextual emails that align with the customer journey and their behavior across all touchpoints.
Delivery time sensitive text messages as a fall back to other channels like email and push notifications
Show personalized in-app prompts inside the mobile app to drive conversions
Engage anonymous website visitors with Popups, Lead Capture Forms and Surveys
Build a newsfeed or local notification center in your app
Include WhatsApp within your cross-channel campaigns and send timely updates, alerts and offers
Modify the content for each website visitor based on their past behavior
Retarget your users through Facebook ads and bring them back to your app or site
Retarget your inactive or anonymous users through Google Ads and reduce churn
A versatile solution to send data to own or 3rd party services
Provides important and necessary information for day-to-day use
Understand which acquisition campaigns or channels are giving you better ROI
Visualise patterns behind the users uninstalling your mobile apps
Create custom reports and group multiple reports into a custom dashboard
Understand user behavior by analyzing their actions, user attributes and device attributes
Get insights into how users interact with your app through their lifecycle
Understand the characteristics of your loyal and repeat users
Find out which sources bring in your users and how long they use your app
Remove the guesswork out of user journeys with forward and reverse user path analysis
Easily integrate with your Redash instance for custom visualization options
Create segment based on user demographics and profile attributes
Create segments based on user interactions across all touchpoints
Import segments from an offline analysis
RFM models to predict user behavior and bucket them into segments such as Loyal, Promising, At Risk etc.
Target your users based on their personalities, lifestyles, beliefs, and choices
Send one-time message to your users now or at a scheduled time
Automatically trigger personalized messages based on user interactions
Personalized communication based on your user's location
Immediately notify the users when the leave the app even they are not connected to internet
Remind users when items are back in stock or when there is a price drop
Organise your campaigns by tags for better discovery and advanced reporting
Measure the uplift from a campaign
Turn off all communications to a random userbase or a select list of users and measure uplift
Stand out from the crowd with rich push notification templates
Proprietary technology from MoEngage to increase push notification delivery rates by up-to 25%
See the preview of your personalised message for any user
Visualise your emails across multiple devices & email clients before launching
Create sub segments based on location, language and target them in a single campaign
Experiment with multiple varations of content
Avoid spamming your users. Cap global limits on messages, set do-not-disturb rules and throttle delivery speed
Analyze reach, open rates, CTRs and conversions of your campaigns
Share reports with the team on a regular basis - automatically
Manage the Push, Email, SMS preferences of the users
Single snapshot of all your campaigns & channels.
Update your messaging templates directly from an external system
Create cohesive cross-channel campaigns using an easy-to-use journey builder
Test multiple flow path to identify the best performing action
Schedule the next action for the user in a flow after a certian period or an action
Split users within a flow based on their profile data or actions
Debug errors in the flow seamlessly before publishing
Force stop all activities in a flow or only stop new users entering the flow
Understand how users are traversing in a published flow
Experiment with ease on your live Flows
Detailed analysis or how users are navigating through the flow and individual campaign performance
Machine learning algorithms that auto-optimizes the message variant and the delivery time for higher conversions
Predict which users are likely to churn, uninstall, convert or perform any specific activity
Automically drive larger share of audience to better performing Flow Brach either based on Engagement or Conversions or both
Key actionable insights to amplify your marketing efforts
Provides a prescriptive time slot to send a campaign to the user to increase the chance of interaction or user response
Send the message on the channel a user is most likely engage with
Target the users on their preferred channel at the best time they are likely to engage
Personalize messages with attributes such as Name, City, Wallet Balance
Use event attributes such as Cart abandoned Product Name, Image and Link for Personalization
Sync your product catalog with MoEngage and send recommendations to your users that are spot-on
Plug in your APIs to send highly personalized recommendations
AI powered product recommendations to improve the likelihood of user coverting
Directly import user data to MoEngage by uploading a csv file
Import users and events through flat files
Manage the consumption and visibility of various user attributes and events sent to MoEngage
Export the users in the segment from the dashboard
Exports events from MoEngage to external sources in near real-time
Periodically exports MoEngage events to S3, RedShift, GCS or BigQuery
Send user segments created and used in MoEngage to any destination at a schedule
Let your teams access MoEngage dashboard with single sign-on
Secure your user data with two-factor authentication
Logging in from a new location or a new device requires further authentication using an OTP sent to your email address
Centralized trail of all activity in your MoEngage account
Limit and control access to your MoEngage account to only trusted IP addresses
Store customer data in an encrypted format in MoEngage servers
Restrict the visibility of user data from certain users in your organisation
Send email & sms to your users without sending their email addresses & Mobile number to MoEngage
Define specific roles for dashboard users and control access based on roles
Create multiple teams in the same account, with access control of campaigns managed by different business groups
Setup a maker-checker approach to review campaigns before publishing
Extensive documentation to support your growth journey and self-serve implementation
Email support for assistance on platform queries
Access to hand-picked content to up-skill yourself on everything Customer Engagement
Expert guidance to help you with the onboarding
Unlock growth potential, accelerate results and sustain success
With digitalisation, we were able to explore new avenues and observed that even our customers are excited to be more digital. With MoEngage’s insights-led engagement platform, we created a seamless digitalised Customer Engagement where we were engaging our customers using personalised push notifications, and in-app messages.
MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that works with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.
MoEngage’s forward-looking engagement platform has been critical in enabling us to deliver contextual, personalized, and relevant communication and alerts to our customers, at the right time, based on usage and behavior patterns.
We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale.
MoEngage powers our end-to-end strategies for Customer Engagement, retention, and user journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.
Constant engagement and personalization are critical for user retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve user experience significantly resulting in an uplift in our reach and ROI.
MTU or “Monthly Tracked User” is equivalent to each unique end-user profile that performs at least one session (or) a defined event in a single calendar month. We count a user only once per month, even if they do multiple events in a given month. Events generated by MoEngage (Campaign interactions such as notification received, email sent, uninstall events, and user attribute updates) do not count towards your MTU calculation.
Once you cross 10K MTUs, a Growth Consultant from MoEngage will get in touch with you to discuss an upgrade.
We have a minimum commitment of 1 year for our Growth and Enterprise plan customers. The terms, and conditions mutually agreed upon in the contract will apply if you wish to cancel the contract mid-term.
To comply with the privacy regulations, you’ll have complete control and can choose the data you choose to include on our platform. We are compliant with privacy laws such as the EU-US Privacy Shields, and GDPR.
Absolutely, please get in touch with our team if you want to add / drop features from our plans. We are happy to build a custom quote for you.
We currently provide access to Add-ons only in Growth and Enterprise plans.
No, we offer a full stack service through deeper integration with a leading email service provider.
We currently rely on AWS for our infrastructure needs. We have separate data centers in the EU, North America, and India to serve our customers in the respective regions. AWS being one of the world’s most secure cloud-based storage services, we ensure your data is completely secure. AWS provides comprehensive security and compliance capabilities that meet even the most stringent regulatory requirements.
There are no additional charges for adding or updating customer attributes.
Yes, we offer integrations with various tools present within your tech stack. Please visit our Technology Partners page to see the partners we support.
