PLANS & PACKAGES

Choose the Product That's Right for Your Business

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MoEngage Inform

Cross-Channel Marketing & Analytics

MoEngage Personalize

MoEngage Inform

Real-Time Multichannel Transactional Alerts

MoEngage Inform

Unified Messaging Infrastructure for Cross-Channel Transactional Alerts.

Deliver time-sensitive transactional alerts across channels instantly.

Save 60% on your SMS and email spends, and 95% of developer bandwidth.

Channel fallback mechanism switches to the next available channel in case of any failed deliveries.

Reach more customers on mobile devices with increased push notification delivery rates.

Supports 30+ service providers with SDKs in all significant languages.

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Alerts Delivered

On time, every time

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Optimize ROI

Cut costs, Boost returns

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Fallback Switch

Switch to next channel on failure

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Launch Channels

Go live in minutes

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Unified Reporting

Centralized reporting and logs

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Multi-Language SDKs

Supports 30+ providers

Cross-Channel Marketing & Analytics

Analyze & Engage

Cross-Channel Marketing & Analytics

Analyze & Engage

Plans
Custom Add-ons

Growth

Essential solutions to help your growing teams build and retain customers.

Personalize communication based on customer behavior and interactions.

Build omnichannel customer journeys using an easy-to-use visual editor.

Leverage AI and machine learning to optimize the timing and content of your campaigns.

Reach more customers on mobile devices with increased push notification delivery rates.

Interact with our team of in-house experts on customer engagement and reachability.

Enterprise

Essential solutions for multi-functional teams to create unique experiences for every customer across the globe.

Sync your product and content catalog to deliver hyper- personalized recommendations.

Automatically direct customers to the best-performing paths in your customer journey.

Improve security by managing access controls across multiple team members.

Get enterprise-grade compliance with access to local data servers and IP whitelisting.

Quarterly business reviews with the MoEngage team to get access to our consultation service.

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WhatsApp Native

Integrate WhatsApp Business into your strategy. Send behavior-based messages using rich media like images, GIFs, and videos.

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Real-time Data Exports

Export customer behavior and campaign data in real-time to destinations like data warehouses and analytics platforms using APIs.

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AI-driven Predictions

Predict customer actions like purchases or dormancy. Use insights to drive upsells, decrease churn, and enhance overall engagement.

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Open Analytics

Integrate MoEngage with your BI and data visualization platforms. Enable seamless data exchange to optimize insights and reporting.

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Content Cards

Create a personalized mobile app feed for customers to discover relevant offers, recommendations, and updates seamlessly.

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Outbound Sync

Sync valuable customer segments from MoEngage with your tech stack. Use Storyly and AB Tasty integrations to boost engagement.

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MoEngage Personalize

Website Personalization and A/B Testing

MoEngage Personalize

Engage and convert website visitors with personalized web experiences.

Leverage the WYSIWYG editor to create personalized campaigns at scale.

Refine web experiences for customers based on predictions and affinities.

Run A/B tests and optimize with actionable insights.

Personalize for anonymous visitors based on device, location, traffic source, and more.

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Personalized

Content for every visitor

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Build Instantly

With a no-code visual editor

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Boost Conversions

Optimize results with A/B testing

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Go Live

Campaigns in minutes

Join 1350+ Businesses Personalizing Customer Interactions with Insights-led Engagement

MoEngage For Enterprise

Talk to us for a scalable, secure solution that grows with your business.

Let's Talk

1.3 Billion

end consumers per month

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30 Million

messages per minute

300 Billion

events analysed

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1 Trillion

data points analyzed monthly

99.9% Up-time

messages sent every second

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Trusted by 1350+ Consumer Brands Worldwide

Compare What's Included with Each Plan

Channels

Monthly Tracked Users (MTUs)
MTU (Monthly Tracked User) counts each unique user actively engaged or monitored within our platform each month
Growth Enterprise
Mobile App Push Notifications
Send personalized, rich and timely push notifications to Android and iOS App users
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Web Push Notifications
Earn customer trust by using website notifications intelligently and at relevant moments throughout their journey.
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Email
Craft contextual emails that align with the customer journey and their behavior across all touchpoints.
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SMS
Delivery time sensitive text messages as a fall back to other channels like email and push notifications
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In-app Messages
Show personalized in-app prompts inside the mobile app to drive conversions
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On-site Messages
Engage anonymous website visitors with Popups, Lead Capture Forms and Surveys
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Cards
Build a newsfeed or local notification center in your app
Add-on
Add-on
Personalize
Create multi-channel connected experiences that bridge the gap between your user's needs and the product experience
Add-on
Add-on
Facebook Audience Sync
Retarget your users through Facebook ads and bring them back to your app or site
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Google Ads Audience Sync
Retarget your inactive or anonymous users through Google Ads and reduce churn
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Webhooks
A versatile solution to send data to own or 3rd party services
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Connected Channels (Whatsapp, RCS, Line, Viber & Telegram)
Connect MoEngage with any customer interaction platform. Example -Whatsapp, RCS, Line, Viber & Telegram
Add-on
Add-on

Basic Analytics

Key Metrics
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Provides important and necessary information for day-to-day use
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Acquisition Analytics
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Understand which acquisition campaigns or channels are giving you better ROI
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Uninstall Analytics
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Visualise patterns behind the users uninstalling your mobile apps
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Customer Journey Analytics

Custom Dashboards
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Create custom reports and group multiple reports into a custom dashboard
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Add-on
User Analysis
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Understand user preferences and run targeted campaigns that are powered by them
Add-on
Add-on
Workspace Dashboards
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Create custom reports and group multiple reports into a custom dashboard
Add-on
Add-on
Behavior Analytics
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Understand user behavior by analyzing their actions, user attributes and device attributes
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Add-on
Funnels
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Get insights into how users interact with your app through their lifecycle
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Add-on
Retention
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Understand the characteristics of your loyal and repeat users
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Add-on
Session and Source
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Find out which sources bring in your users and how long they use your app
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Add-on
User Paths
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Remove the guesswork out of user journeys with forward and reverse user path analysis
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Add-on

Product Analytics

Proactive Assistant
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AI-powered assistant that provides marketers with valuable insights to enhance their marketing efforts
Add-on
Add-on
Analytics Alerts
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Get notified when certain metrics or event volumes see a significant spike or dip
Add-on
Add-on
Private Dashboards
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Empowers individual user to create and manage their own dashboards for private work or sensitive analysis
Add-on
Add-on

Segmentation

Attribute Segmentation
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Create segment based on user demographics and profile attributes
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Behavioral Segments
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Create segments based on user interactions across all touchpoints
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Offline Segment Uploads
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Import segments from an offline analysis
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RFM Segments
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RFM models to predict user behavior and bucket them into segments such as Loyal, Promising, At Risk etc.
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Affinity Segments
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Target your users based on their personalities, lifestyles, beliefs, and choices
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Warehouse Segments
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Create segments on MoEngage based on data from your data warehouse without the hassles of moving it to MoEngage
Add-on
Add-on
Connected Segments
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Send segments from MoEngage to other platforms such as Ad networks in real-time or on a periodic basis. examples - Pinterest & Snapchat Ads
Add-on
Add-on
Computed Traits
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Create dynamic user attributes by applying calculations and transformations to the existing event data you collect in MoEngage
Add-on
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Campaign Management

Broadcast Message to a Segment
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Send one-time message to your users now or at a scheduled time
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Event Triggered Messages
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Automatically trigger personalized messages based on user interactions
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Location Triggered Messages
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Personalized communication based on your user's location
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Device Triggered Messages
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Immediately notify the users when the leave the app even they are not connected to internet
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Business Event Triggered Messages
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Remind users when items are back in stock or when there is a price drop
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Campaign Tags
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Organise your campaigns by tags for better discovery and advanced reporting
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Campaign Control Groups
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Measure the uplift from a campaign
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Global Control Groups
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Turn off all communications to a random userbase or a select list of users and measure uplift
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Rich Push Templates
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Stand out from the crowd with rich push notification templates
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Push Amplification+
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Proprietary technology from MoEngage to increase push notification delivery rates by up-to 25%
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Personalised Message Previews
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See the preview of your personalised message for any user
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Email Inbox Previews
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Visualise your emails across multiple devices and email clients before launching
10 per month
10 per month
Localization
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Create sub segments based on location, language and target them in a single campaign
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A/B Testing
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Experiment with multiple varations of content
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Delivery Controls
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Avoid spamming your users. Cap global limits on messages, set do-not-disturb rules and throttle delivery speed
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Campaign Analytics
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Analyze reach, open rates, CTRs and conversions of your campaigns
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Campaign Attribution
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Understand the real impact of your campaign by switching between All Interactions or Last Interaction Models
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Campaign Reports
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Share reports with the team on a regular basis - automatically
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Preference Management
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Manage the Push, Email, SMS preferences of the users
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Campaign Statistics dashboard
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Single snapshot of all your campaigns and channels.
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Push and SMS Template API's
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Update your messaging templates directly from an external system
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Alert Management
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Configure and receive alerts when there are changes in the system that you would like to monitor and act upon proactively
System Alerts
System & Custom Alerts
UTM Tracking
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Add Static Account Level and Dynamic campaign level UTM parameters to all links to seamlessly attribute traffic sources
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Email Domain Reputation Tracking
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Availability of domain reputation data in the dashbooard so that Marketers can make informed decisions and improve email open rates
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Content Blocks
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Reuse the same content across multiple campaigns
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Landing Pages
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Create engaging and dynamic webpages to enrich a customer profile or better engage with the customers
Add-on
Add-on
Template Manager
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Organize and manage all your templates for multiple channels in one place
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Campaign based FC
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Configure frequency capping for your campaign's communication based on delivery types, such as one-time, event-triggered, etc.
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Tag based FC
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Configure frequency capping for your campaign's communication with tags such as promotional, engagement, etc
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Flows

Cross-channel Workflow Builder
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Create cohesive cross-channel campaigns using an easy-to-use journey builder
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A/B Testing Branches
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Test multiple flow path to identify the best performing action
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Wait Till An Action or Certain Time Period
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Schedule the next action for the user in a flow after a certian period or an action
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Conditional Split
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Split users within a flow based on their profile data or actions
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Error Log
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Debug errors in the flow seamlessly before publishing
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Flow Sunsetting
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Force stop all activities in a flow or only stop new users entering the flow
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Debug Flows
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Understand how users are traversing in a published flow
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Flow Versioning
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Experiment with ease on your live Flows
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Performance Analytics
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Detailed analysis or how users are navigating through the flow and individual campaign performance
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Flow Templates
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Inspiration for crafting your flows based on your goals
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MoEngage Personalize

In-Session Attributes
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Target website visitors based on current session attributes such as Time, Location, Device UTM properties
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Add-on
In-Session User Behavior
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Target website visitors based on their actions within the current session
Add-on
Add-on
Multi-channel unified experiences (Web, App & others)
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Run consistent personalization experiences across channels such as Web, App, TV Apps, Kiosks & others
Add-on
Add-on
Visual Website Editor
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Point and click editor to modify various elements of your website without intervention of IT
Add-on
Add-on
Custom HTML/JS
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For advanced use cases, you get to modify/add to your website HTML and JS
Add-on
Add-on
Product Recommendations
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Show personalized recommendations to each user based on their past and current session behavior
Add-on
Add-on

MoEngage Inform

Single API for Cross-Channel Messaging
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Build, iterate and scale your transactional messaging across channels with a single API
Add-on
Add-on
Channel Fallback
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Save costs and improve user experience by sending your messages through an optimal channel
Add-on
Add-on
Personalization Support
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Improve the message relavancy by including the user data available within the User Profiles
Add-on
Add-on
Dynamic Sender Routing
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Choose the right sender for every time sensitive message based on user attributes or custom business logic
Add-on
Add-on

Intelligence

Trigger Delay and Content Optimization
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Machine learning algorithms that auto-optimizes the message variant and the delivery time for higher conversions
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Predictions
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Predict which users are likely to churn, uninstall, convert or perform any specific activity
Add-on
Add-on
Intelligent Path Optimizer
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Automically drive larger share of audience to better performing Flow Brach either based on Engagement or Conversions or both
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Best Time to Send
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Provides a prescriptive time slot to send a campaign to the user to increase the chance of interaction or user response
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Most Preferred Channel
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Send the message on the channel a user is most likely engage with
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Next Best Action in Flows
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Target the users on their preferred channel at the best time they are likely to engage
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MCP Server
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Search campaigns, analyze performance metrics, review content, and diagnose delivery issues with your preferred AI assistant
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AI Decisioning

Offerings
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Create a repository of offers mapping each of them to a target user segment
Add-on
Add-on
Decision Policy
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Set rules to prioritise the right offers to each user
Add-on
Add-on

Message Content Personalization

User Attributes
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Personalize messages with attributes such as Name, City, Wallet Balance
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Event Attributes
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Use event attributes such as Cart abandoned Product Name, Image and Link for Personalization
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Item Attribute based catalog filters
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Show recommended products from your catalog filtering based on item attributes such as Category, Brand, Availability, Price
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User action based catalog filters
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Show recommended products from your catalog filtering based on user actions such as Add to Cart, Add to Wishlist, Not Purchased
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Catalog Alerts
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Deliver personalized and timely recommendations based on the changes in item price or quantity
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Content API
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Plug in your APIs to send highly personalized recommendations
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AI Recommendations
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AI powered product recommendations to improve the likelihood of user coverting
Add-on
Coupon Management
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Efficiently manage coupon lists, which are generated via your internal system or third-party vendors
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Data

Unified Identity
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Unify customer profile data coming from different sources
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Portfolio
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Manage multiple applications (apps) and websites as individual Projects within a single, unified MoEngage workspace
Add-on
Add-on
File Imports
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Import data from your cloud storages like S3, and SFTP
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Warehouse Imports
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Move user profile & activity data from select Warehouses to MoEngage to easily activate the data
Add-on
Add-on
Data Management
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Manage the consumption and visibility of various user attributes and events sent to MoEngage
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Segment User Exports
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Export the users in the segment from the dashboard
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Streams
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Exports events from MoEngage to external sources in near real-time
Add-on
Add-on
Connected Sources
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Adaptable webhook endpoint designed to receive data from various external platforms via a REST API
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Salesforce CRM integration
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Send data from Salesforce Objects to MoEngage User profiles with a native integration with Salesforce
Add-on
Add-on
Open Analytics
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Easily integrate with your Redash instance for custom visualization options
Add-on
Add-on
Message Archival
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Store the messages sent to customers for audit and compliance purposes
Add-on
Add-on

User Management and Security

Single Sign-On (SSO)
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Let your teams access MoEngage dashboard with single sign-on
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2-Step Verification
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Secure your user data with two-factor authentication
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One Time Password (OTP) Verification
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Logging in from a new location or a new device requires further authentication using an OTP sent to your email address
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Audit Logs
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Centralized trail of all activity in your MoEngage account
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Firewall
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Limit and control access to your MoEngage account to only trusted IP addresses
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PII Data Encryption
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Store customer data in an encrypted format in MoEngage servers
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PII Masking
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Restrict the visibility of user data from certain users in your organisation
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PII Tokenized Sending
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Send email and sms to your users without sending their email addresses and Mobile number to MoEngage
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Access Roles
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Define specific roles for dashboard users and control access based on roles
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Teams
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Create multiple teams in the same account, with access control of campaigns managed by different business groups
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Campaign Approval Workflow
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Setup a maker-checker approach to review campaigns before publishing
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Customer Success and Support

Online User/Developer Guide
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Extensive documentation to support your growth journey and self-serve implementation
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Online Helpdesk Support
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Email support for assistance on platform queries
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Access to Growth Academy and Knowledge Resources
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Access to hand-picked content to up-skill yourself on everything Customer Engagement
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Implementation Services
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Expert guidance to help you with the onboarding
Consultation Services and Business Reviews
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Unlock growth potential, accelerate results and sustain success

Hear What Our Customers Have to Say

Dominos
IndusInd Bank
Wow Skin Science
BigBasket
Shopsy
Oyo
Samco

Domino’s Delivers Delightful Customer Experiences to Boost Incremental Revenue

Our customers deserve meaningful engagement that is contextual in nature and caters to their needs and preferences. As an early pioneer in the QSR industry, we're always on the lookout for innovative solutions that can facilitate excellent customer experiences. With MoEngage, all this is possible in real-time.

Read Story

Sandeep Anand

CMO at Jubilant FoodWorks Ltd.

Read Story
Dominos
customer-story-headshot

20%

Uplift in Revenue

Multiple

Automated Customer Journeys in Place

IndusInd Bank Improves Agility and Campaign Velocity with MoEngage

MoEngage drives personalization at IndusInd Bank. We have a lot of customer data and can seamlessly integrate that intelligence into MoEngage. This enables us to create real-time communications relevant to the customer persona by integrating our data warehouses and MoEngage’s engagement platform.

Read Story

Charu Mathur

Head- Business and Strategy, IndusInd Bank

Read Story
IndusInd Bank
customer-story-headshot

99.97%

Reduction in campaign go-live timelines

2.6x

Growth in transactions over the last 6 months

WOW Skin Science Clocks a 10-12X Uplift in ROI

Our previous platform was not attuned to the scale at which we wanted to operate at. With MoEngage, we have a partner that is extremely rich in features and comes with great customer support. So instead of dealing with multiple vendors, we get a one-stop solution for everything under the sun!

Read Story

Sudeep Bansal

VP-Growth, WOW Skin Science

Read Story
Wow Skin Science
customer-story-headshot

10-12X

Uplift in ROI

40%

Lesser Spends with the Same Revenue Rates

How BigBasket Increased Its User Reachability & Operational Efficiency

"MoEngage has been a great partner to have for BigBasket on several fronts. We've grown exponentially since we onboarded MoEngage, and they have been able to scale with us with ease. Product innovation throughout the years, as well as the impeccable support from the Customer Success team, have been truly commendable!"

Read Story

Anand Bhaskaran

Head, Digital Marketing and Marketing Communications, BigBasket

Read Story
BigBasket
customer-story-headshot

65% to 90%

Increase in push deliverability

1.8% to 3%

Uplift in CTR

Flipkart Shopsy Observes 4X Uplift in Conversions Using MoEngage

MoEngage’s RFM Segmentation capabilities have helped us advance our customer retention and communication flows. Our campaign managers get to see a unified view of our customers and require little to no downtime to create customizations for specific use cases and cohorts! MoEngage has proven very beneficial for us as they help us automatically manage the complexity of use cases at scale.

Read Story

Kapil Thirani

Head of Shopsy

Read Story
Shopsy
customer-story-headshot

4X

Uplift in Conversions

2X

Uplift in Retention

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

How Samco Securities Reduced Cost by 40% and Boosts Click Rates by 5%

"MoEngage sits at the core of our communication strategy. We're building a 360-degree information engine around it, integrating crucial data from our contact center and sales teams—customer behavior, real-time events, segmentation, and enriched transactional data. This comprehensive approach allows us to assimilate all insights and feed them back to MoEngage, enabling us to truly personalize the customer experience."

Read Story

Mrinal Nidhi

Chief Digital Officer (CDO), Samco Securities

Read Story
Samco
customer-story-headshot

40%

Uplift in Average Order Value

15%

Boost in DAUs

3.33x

Higher conversions than industry benchmark

Dominos
IndusInd Bank
Wow Skin Science
BigBasket
Shopsy
Oyo
Samco

Hear What Our Customers Have to Say

Dominos
SoundCloud (Horizontal Black)
Magenta
1Weather
S'MORE
Fastic
Poshmark

Domino’s Delivers Delightful Customer Experiences to Boost Incremental Revenue

Our customers deserve meaningful engagement that is contextual in nature and caters to their needs and preferences. As an early pioneer in the QSR industry, we're always on the lookout for innovative solutions that can facilitate excellent customer experiences. With MoEngage, all this is possible in real-time.

Read Story

Sandeep Anand

CMO at Jubilant FoodWorks Ltd.

Read Story
Dominos
customer-story-headshot

20%

Uplift in Revenue

Multiple

Automated Customer Journeys in Place

On Beat with SoundCloud: Migrating 200+ Campaigns to MoEngage for 100M+ Users in 12 Weeks

Here at SoundCloud, we consider MoEngage as a true partner with over 90+ team members across content, product and marketing using the platform on a daily basis to create, launch and deliver engaging experiences for our fans and artists. Their support teams helped us migrate 200 live campaigns from the previous platform seamlessly in 12 weeks, while also providing custom support to solve our biggest challenges.

Read Story

Hope Barrett

Director of Product Management at SoundCloud

Read Story
SoundCloud (Horizontal Black)
customer-story-headshot

200+

Migrated Multi-geo Campaigns

15%

Increased Engagement in Music Streams

12

Week Migration

Magenta Telekom Observes 1.5x Growth in App Adoption

With digitalisation, we were able to explore new avenues and observed that even our customers are excited to be more digital. With MoEngage’s insights-led engagement platform, we created a seamless digitalised customer engagement where we were engaging our customers using personalised push notifications, and in-app messages.

Read Story

Kirsten Theiner

Product Owner - One App

Read Story
Magenta
customer-story-headshot

140%

Rise in conversions for tariff changes offers

400%

Increase in add-on activations on the app

1.5x

Growth in app adoption

1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

We had a unique challenge of providing real-time, hyper-local and personalized weather alerts to our users and MoEngage has proved to be an asset in automating our efforts at scale. The analytics piece has helped us analyze, understand and uncover valuable insights to improve our retention.

Read Story

Jeff Stone

Senior Engineering Manager

Read Story
1Weather
customer-story-headshot

25 Million

Incremental app opens

10%

Increase in CTRs

S’More Achieves 65% Uplift in the App Engagement Time

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

Read Story

Adam Cohen Aslatei

CEO of S’More

Read Story
S'MORE
customer-story-headshot

65%

Uplift in the App Engagement Time

15%

Higher Onboarding Completions

20%

Increase in ‘Day 1’ customer retention

Fastic, App With 50+ Million Downloads, Successfully Migrates to MoEngage

We evaluated all of MoEngage's competitors, but none of them met our criteria for a CEP. MoEngage provided the best support during the migration of existing use cases in a detailed and methodical manner.

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Tim Boerner

Technical CRM Manager

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Fastic
customer-story-headshot

35% increase

in subscription purchases

3 weeks

to migrate to MoEngage

Poshmark Observes a 30% Lift in Conversions Due to Flow Versioning With MoEngage

MoEngage helped us personalize these unique messaging needs, while also creating a customer journey for each of our consumers to bring our customer engagement strategies together in one place.

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Katie Lay

Sr. Director of Retention Marketing

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Poshmark
customer-story-headshot

Up to 60%

Email Open Rates due to Flow Versioning

1.5 Billion

Emails Sent per Month

Dominos
SoundCloud (Horizontal Black)
Magenta
1Weather
S'MORE
Fastic
Poshmark

Hear What Our Customers Have to Say

Oyo
Mashreq 2
Landmark Group
Mano
SIVVI

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

Mashreq Neo Boosts Debit Card Activation by 16%

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.

Read Story

Sridhar Iyer

Sridhar Iyer

Read Story
Mashreq 2
customer-story-headshot

23K

Customers onboarded in the last 3 months

25%

Surge in ‘Quick Remit’ usage

Landmark Group Observes 56% Uplift in Purchases

White Wednesday was a critical online sale period for us at Landmark Group in order to increase our databases overall and The ability to contact our customer base using behavioral driven, personalized, event-based content in a reactive and agile manner using MoEngage’s Push Amplification was crucial to the success of the sale.

Read Story

Claire Adshead

CRM and Retention Manager

Read Story
Landmark Group
customer-story-headshot

56%

Uplift in Purchases

65%

Retention Rate of Subscribers and Purchases

30%

Higher Delivery Rate

MANO Observes a 50% Rise in App Activation Rates

Our core goal was to create an omnichannel strategy and personalise real-time communication. To successfully engage with your customers, you must reach out to them at the right time, through the right channels with the right content.

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Rodrigo Sciammarella

CRM Lead at MANO

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Mano
customer-story-headshot

51%

Increase in app activation rates

27%

Increase in engagement

SIVVI Increased Sales with MoEngage Dynamic Emails and Push Notifications

MoEngage Dynamic Emails helped us create personalized re-targeting emails, within minutes targeting towards cart and browse abandoners. These emails typically help us recover up to 10% of abandoning users.

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Radhika Singh

Retention Marketing, SIVVI

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SIVVI
customer-story-headshot

10%

Customers from Dynamic Emails completed a purchase

16%

Customers (Smart Trigger Push) completed a purchase

Oyo
Mashreq 2
Landmark Group
Mano
SIVVI

Hear What Our Customers Have to Say

Oyo
1Weather
S'MORE
Landmark Group
Airtel Xstream
Empiricus

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

We had a unique challenge of providing real-time, hyper-local and personalized weather alerts to our users and MoEngage has proved to be an asset in automating our efforts at scale. The analytics piece has helped us analyze, understand and uncover valuable insights to improve our retention.

Read Story

Jeff Stone

Senior Engineering Manager

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1Weather
customer-story-headshot

25 Million

Incremental app opens

10%

Increase in CTRs

S’More Achieves 65% Uplift in the App Engagement Time

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

Read Story

Adam Cohen Aslatei

CEO of S’More

Read Story
S'MORE
customer-story-headshot

65%

Uplift in the App Engagement Time

15%

Higher Onboarding Completions

20%

Increase in ‘Day 1’ customer retention

Landmark Group Observes 56% Uplift in Purchases

White Wednesday was a critical online sale period for us at Landmark Group in order to increase our databases overall and The ability to contact our customer base using behavioral driven, personalized, event-based content in a reactive and agile manner using MoEngage’s Push Amplification was crucial to the success of the sale.

Read Story

Claire Adshead

CRM and Retention Manager

Read Story
Landmark Group
customer-story-headshot

56%

Uplift in Purchases

65%

Retention Rate of Subscribers and Purchases

30%

Higher Delivery Rate

How Airtel Xstream achieved their North Star Metrics for Growth using MoEngage

MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high, and we witnessed a retention rate of 61.4% on our mobile platforms. I would definitely recommend MoEngage to Mobile Marketers and Growth teams at Media & Entertainment brands.

Read Story

Sahil Bhojwani

Growth Marketing Manager @ Airtel Xstream

Read Story
Airtel Xstream
customer-story-headshot

85.6%

Conversion rate from in-app interstitials

61.4%

User retention rate on mobile apps

How Empiricus Increased Customer Retention by 135%

New user retention is the first true litmus test for any SaaS company. MoEngage’s full suite of customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.

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Vinicius Bazan

Head of Product - Empiricus

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Empiricus
customer-story-headshot

135%

Increase in new customer retention

1

New Product Launched

Oyo
1Weather
S'MORE
Landmark Group
Airtel Xstream
Empiricus

Hear What Our Customers Have to Say

Oyo
Magenta
Mashreq 2
Landmark Group
Airtel Xstream

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

Magenta Telekom Observes 1.5x Growth in App Adoption

With digitalisation, we were able to explore new avenues and observed that even our customers are excited to be more digital. With MoEngage’s insights-led engagement platform, we created a seamless digitalised customer engagement where we were engaging our customers using personalised push notifications, and in-app messages.

Read Story

Kirsten Theiner

Product Owner - One App

Read Story
Magenta
customer-story-headshot

140%

Rise in conversions for tariff changes offers

400%

Increase in add-on activations on the app

1.5x

Growth in app adoption

Mashreq Neo Boosts Debit Card Activation by 16%

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.

Read Story

Sridhar Iyer

Sridhar Iyer

Read Story
Mashreq 2
customer-story-headshot

23K

Customers onboarded in the last 3 months

25%

Surge in ‘Quick Remit’ usage

Landmark Group Observes 56% Uplift in Purchases

White Wednesday was a critical online sale period for us at Landmark Group in order to increase our databases overall and The ability to contact our customer base using behavioral driven, personalized, event-based content in a reactive and agile manner using MoEngage’s Push Amplification was crucial to the success of the sale.

Read Story

Claire Adshead

CRM and Retention Manager

Read Story
Landmark Group
customer-story-headshot

56%

Uplift in Purchases

65%

Retention Rate of Subscribers and Purchases

30%

Higher Delivery Rate

How Airtel Xstream achieved their North Star Metrics for Growth using MoEngage

MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high, and we witnessed a retention rate of 61.4% on our mobile platforms. I would definitely recommend MoEngage to Mobile Marketers and Growth teams at Media & Entertainment brands.

Read Story

Sahil Bhojwani

Growth Marketing Manager @ Airtel Xstream

Read Story
Airtel Xstream
customer-story-headshot

85.6%

Conversion rate from in-app interstitials

61.4%

User retention rate on mobile apps

Oyo
Magenta
Mashreq 2
Landmark Group
Airtel Xstream

Hear What Our Customers Have to Say

SoundCloud (Horizontal Black)
Magenta
Loblaw Companies Limited 2
Octapharma
Beem
Audiomack

On Beat with SoundCloud: Migrating 200+ Campaigns to MoEngage for 100M+ Users in 12 Weeks

Here at SoundCloud, we consider MoEngage as a true partner with over 90+ team members across content, product and marketing using the platform on a daily basis to create, launch and deliver engaging experiences for our fans and artists. Their support teams helped us migrate 200 live campaigns from the previous platform seamlessly in 12 weeks, while also providing custom support to solve our biggest challenges.

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Hope Barrett

Director of Product Management at SoundCloud

Read Story
SoundCloud (Horizontal Black)
customer-story-headshot

200+

Migrated Multi-geo Campaigns

15%

Increased Engagement in Music Streams

12

Week Migration

Magenta Telekom Observes 1.5x Growth in App Adoption

With digitalisation, we were able to explore new avenues and observed that even our customers are excited to be more digital. With MoEngage’s insights-led engagement platform, we created a seamless digitalised customer engagement where we were engaging our customers using personalised push notifications, and in-app messages.

Read Story

Kirsten Theiner

Product Owner - One App

Read Story
Magenta
customer-story-headshot

140%

Rise in conversions for tariff changes offers

400%

Increase in add-on activations on the app

1.5x

Growth in app adoption

Loblaw Streamlines Transactional Messaging Across Business Lines with MoEngage

At Loblaw, our goal was to unify our messaging strategies across a number of diverse business lines, while also finding a partner who could provide custom solutions tailored to our unique use cases. MoEngage has been the partner of choice, offering steadfast support and facilitating partnership expansion across channels.

Read Story

Lisa Pinto

Senior Director, Personalization

Read Story
Loblaw Companies Limited 2
customer-story-headshot

12 Weeks

To Onboard Transactional Messaging

70%

Reduction in Engineering Bandwidth

Octapharma Plasma Observes 35% Email Open Rates with Personalized Segmentation

With MoEngage, Octapharma Plasma was able to create a communication ecosystem where our team could proactively engage with our audiences. It allows us to tailor our communications to hit our KPIs, and ultimately increase donor retention by delivering educational content and personalized messages on the channels our customers interact with most.

Read Story

Jessica Simeone

Direct Marketing and Communications Manager

Read Story
Octapharma
customer-story-headshot

Up to 35%

Conversion Rates Due to Email A/B Testing

Over 35%

Email Open Rates

How Beem Experienced a Swift Migration with MoEngage

The migration to MoEngage was incredibly smooth with zero ambiguity. The process was well-managed with clear task assignments and timelines for each SPOC. MoEngage's capabilities met our expectations, especially Sherpa’s dynamic communication feature, which has been a game changer. Overall, the experience has been highly positive, and I would recommend MoEngage to anyone looking for a robust martech solution.

Read Story

Rishabh Kumar

Associate Product Manager, Beem

Read Story
Beem
customer-story-headshot

50 Days

To Complete End-to-end Migration

38%

Uplift in SMS CTRs

90%

Increase in Average SMS Delivery Rate

Audiomack Achieves 18% Increase in Premium Trial Conversion

Our collaboration with MoEngage helped us grow our customer base by introducing the right emerging artists to the right listeners. MoEngage’s expertise lies in delivering a hyper-personalized listening experience for our creators, labels, and fans; thereby helping us grow our community.

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Charlie Kaplan

VP, Product Audiomack

Read Story
Audiomack
customer-story-headshot

18%

Increase in premium trial conversion rate

17.8%

Boost in sessions per customer

SoundCloud (Horizontal Black)
Magenta
Loblaw Companies Limited 2
Octapharma
Beem
Audiomack

Hear What Our Customers Have to Say

Amar Bank
Ahamove
Pops
Kredivo
MyDeal

Amar Bank’s Customer-centric Campaign Performs 8.5x Better than Industry Average

Using MoEngage, we’ve been able to adopt AI technology to encourage our customers to go digital, adopt healthy saving habits, and make better financial decisions. We’ve also been able to better map the customer journey, providing a seamless experience, easy solutions and be closer to our customers, resulting in a 2x boost in customer engagement.

Read Story

Abraham Lumban Batu

Senior Vice President of Retail Banking

Read Story
Amar Bank
customer-story-headshot

2x

Boost in customer engagement

7.25%

Conversion rate for flow campaigns

Ahamove Sees over 14X Conversions after Partnering with MoEngage

Ahamove was able to deploy in-app, banner and email campaigns with ease. This, in turn, increased our traffic and engagement, ultimately leading to a significant increase in the conversion rate of our campaigns.

Read Story

Quynh Ngo

Head of Marketing, Ahamove

Read Story
Ahamove
customer-story-headshot

6X

Increase in Monthly Traffic

4X

Increase in Push Notifications Delivery

How POPS Worldwide Increased Product Stickiness by 19% via Personalized Content Recommendations

"We’ve taken several steps to ensure we maintain consistent growth in our DAU:MAU ratio, and MoEngage has played an important role in making each step possible. Thanks to their insights-led engagement platform, we are able to ensure our customers discover content they will love on the POPS platform."

Read Story

Lộc Đỗ Hoàng

Senior Marketing Manager - Growth

Read Story
Pops
customer-story-headshot

18.92%

Increase in DAU:MAU ratio

46%

Increase in video content consumption

Kredivo Uses MoEngage Automated Flows to Influence Up To 40% Conversions

"MoEngage acts as our automation assistant and enables us to automate user journeys very easily. We have also seen some phenomenal results making MoEngage our most preferred marketing platform."

Read Story

Iswara Gozali

Head of Product

Read Story
Kredivo
customer-story-headshot

20%

Uplift in Push Notifications Delivery

64%

Conversion Rate for Triggered Emails

MyDeal Boosts Conversions by 2X With A Mobile-Forward Engagement Strategy

"MoEngage is the right partner for a brand like MyDeal. From its intuitive, easy-to-use AI-enabled platform to the implementation and post-implementation support, our experience has been extremely positive. MoEngage has been very helpful to us owing to the tech stack and the wonderful customer success support we have received from the team."

Read Story

Suhaib Anwar

Head of Growth and Martech

Read Story
MyDeal
customer-story-headshot

2x

Conversions

61.2

Click-through-rate

Amar Bank
Ahamove
Pops
Kredivo
MyDeal

Hear What Our Customers Have to Say

Mashreq 2
Landmark Group
Alsaif Gallery 2
Brands for Less 2

Mashreq Neo Boosts Debit Card Activation by 16%

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.

Read Story

Sridhar Iyer

Sridhar Iyer

Read Story
Mashreq 2
customer-story-headshot

23K

Customers onboarded in the last 3 months

25%

Surge in ‘Quick Remit’ usage

Landmark Group Observes 56% Uplift in Purchases

White Wednesday was a critical online sale period for us at Landmark Group in order to increase our databases overall and The ability to contact our customer base using behavioral driven, personalized, event-based content in a reactive and agile manner using MoEngage’s Push Amplification was crucial to the success of the sale.

Read Story

Claire Adshead

CRM and Retention Manager

Read Story
Landmark Group
customer-story-headshot

56%

Uplift in Purchases

65%

Retention Rate of Subscribers and Purchases

30%

Higher Delivery Rate

Alsaif Gallery Witnesses 15% Increase in Revenue

In the past, we have also used CRM/CEP. However, scalability and support have always been an issue. While we did witness some growth, we wanted to breach the highest point and grow even further. This is where we think MoEngage has helped us.

Read Story

Moalla Alfadil

Director Of E-commerce

Read Story
Alsaif Gallery 2
customer-story-headshot

15%

Increase in revenue

5.46%

Dynamic Product Messaging Campaigns

BFL Uses Segmentation & Personalized Campaigns to Drive 2x MAU

Customer engagement for us is critical. As a retailer, you always want to engage with the traffic that is coming in. It does not stop at a one-time transaction but rather spreads over the customer lifecycle stage through repeat purchases. Our main KPIs were Engaging, Converting, and Retaining.

Read Story

Madhlina Thomas

Senior Executive Customer Retention Marketing

Read Story
Brands for Less 2
customer-story-headshot

~80%

Increase in e-mail open rates

65%

Increase in brand's average daily active users

Mashreq 2
Landmark Group
Alsaif Gallery 2
Brands for Less 2

Frequently Asked Questions

What are MTUs?

What is your cancellation policy?

Is my user data or customer data safe?

Can I purchase features as Add-ons?

Do I need to buy the license for an Email Infrastructure Provider separately?

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Are there additional charges for Customer Data uploads?

Do you offer integrations with other tools?

Experience MoEngage with a Demo