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Magazine Sneak Peek: What “Human or AI?”
Looks Like in Practice

A panel discussion for B2C marketing leaders navigating the tension between automated efficiency and human judgment. Watch the on-demand recording and get your copy of Customer Engagement Magazine: Human or AI?, now live.


Now Available On-Demand!

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The Speakers

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Brendan Witcher

Former VP and
Principal Analyst

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Ana Mourão

Global Customer Data Senior Manager

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Aditya Vempaty

VP Marketing, North America, MoEngage

About This Session

The "AI will change everything" conversation isn't useful anymore. Marketers know change is coming. What they need is a clearer picture of what to do with that. Customer Engagement Magazine: Human or AI? is a new print magazine exploring one of the defining questions in modern marketing, across three lenses: data, personalization, and risk.

Join our live webinar before Issue #1 ships in June, featuring an ex-Forrester analyst advising on data strategy and a senior Fortune 500 marketing practitioner navigating AI adoption.

Data

Most personalization problems aren't personalization problems at all; they're data problems. The companies winning right now are the ones building an unstructured data strategy alongside the structured one they've had for years.

Personalization

There’s a fine line between useful and uncomfortable. We'll discuss zero-party and first-party data, what it means to make the customer the hero of the data exchange, and why your segmentation approach may be holding back your AI capabilities.

Risks

It's not a lack of enthusiasm that’s slowing down AI adoption inside large organizations. This webinar will cover what risk management looks like in practice, why vendors often carry less risk than building in-house, and how teams can start small without stalling permanently.

The Customer Engagement Magazine Series.
3 Issues. 1 Question: Human or AI?

A quarterly printed and digital magazine for B2C marketing leaders, featuring insights from practitioners at brands like Amazon Music, Calm, FanDuel, T-mobile, Pennymac, and SoundCloud. Subscribers receive all three issues automatically as each one launches.

Issue #1 Data, Featuring: Jeffrey Lee

Lifecycle Marketing Technical Lead (Marketing Engineer), Calm

Scott Brinker

Analyst & Advisor, chiefmartec

Gary Kamikawa

Head of Marketing & Growth Tech, Amazon Music

Bryce Macher

VP- AI Engineering, FanDuel

Nick Albertini

Global Field CTO, Tealium

Subscribe Now

Issue #2 Personalization, Featuring: Stacey Hunsdon

AVP - Marketing Technology, Pennymac

Blair Bendel

SVP Marketing, Foxwoods Resort Casino

Anya Edstorm

Director Digital Product & Marketing, T-mobile

Phil Gamache

Founder, Humans of Martech

Aboli Gangreddiwar

General Manager - Lifetime Value, Credible

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Issue #3 Risks, Featuring: Juan Mendoza

CEO, The Martech Weekly

Dan Morris

Global Head of Industry Solutions for Marketers, Databricks

Hope Barrett

Sr Director of Product Management & MarTech, SoundCloud

Kevin Ertell

Founder & CEO, Mistere Advisory

Subscribe Now

Subscribe to The Magazine

Subscribe once. Get all three issues — digital and physical.

pionter icon 30-page print edition
pionter icon 3 issues, 1 subscription
pionter icon Curated by practitioners