Perspectives from marketing and product leaders at Calm, Amazon Music, Talkspace, and more on where AI ends and human judgement begins.
Issue #1: Data · Available now | Issue #2: Personalization · Available now | Issue #3: Risks · November 2026
The Contributors
Jeffrey Lee
Calm
Scott Brinker
chiefmartec.com
Gary Kamikawa
Amazon Music
Bryce Macher
FanDuel
Nick Albertini
Tealium
Stacey Hunsdon
Pennymac
Blair Bendel
Foxwoods Resort Casino
Andrew LeClair
Movable Ink
Deborah Matteliano
AWS
Phil Gamache
Humans of Martech
Aboli Gangreddiwar
Credible
Megan Kwon
Loblaw
Juan Mendoza
The Martech Weekly
Dan Morris
Databricks
Kevin Ertell
Mistere Advisory
Angela Vega
Expedia
Katelyn Watson
Talkspace
The Customer Engagement Magazine Series.
3 Issues. 1 Question: Human or AI?
A quarterly printed and digital magazine for B2C marketing leaders, featuring insights from practitioners at brands like Amazon Music, Calm, Talkspace, Pennymac, and Loblaw. Subscribers receive all three issues automatically as each one launches.
Issue #1 Data | Featuring:
Scott Brinker, chiefmartec
Jeffrey Lee, Calm
Bryce Macher, Ex-Dominos
Nick Albertini, Tealium
Gary Kamikawa, Amazon Music
Issue #2 Personalization | Featuring:
Stacey Hunsdon, Pennymac
Blair Bendel, Foxwoods Resort Casino
Andrew LeClair, Movable Ink
Deborah Matteliano, AWS
Aboli Gangreddiwar, Credible
Phil Gamache, Humans of Martech
Megan Kwon, Loblaw
Issue #3 Risks | Featuring:
Juan Mendoza, The Martech Weekly
Dan Morris, Databricks
Angela Vega, Expedia
Katelyn Watson, Talkspace
Kevin Ertell, Mistere Advisory
Subscribe to the Series
Subscribe once. Get all three issues — digital and physical.
Human or AI? LIVE
After each issue, we bring contributors together for a live session to push the ideas further, take questions, and go off-script.
Spotlight Reads
Companion pieces expanding on themes from across the series.
