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Documentation Index

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Introduction

Marketers promote events, sales, and webinars by sending emails to users. Adding calendar invites to such emails would help users add the event to their calendars, increasing the campaign’s effectiveness. When you send an invite using a calendar app, it gets added to the recipient’s calendar directly. However, when you send a bulk communication, as in the case of a campaign, the invites do not get added to the users’ calendars directly. Thus, adding an option to add the invite to the user’s calendar is beneficial. You can create calendar links or use an ICS file to send a calendar invite.

Advantages of adding calendar invites to Email campaigns

  • Increased attendance: By making it easy for people to add events to their calendars, you reduce the likelihood of them forgetting or missing the event.
  • Convenience for attendees: A single click to add the event to their calendar eliminates the hassle of manually entering details, saving time and effort. It boosts attendance by providing a convenient, one-click way for recipients to save events directly to their calendars, reducing friction and improving organization.
  • Improved organization: Attendees can access all event details, including reminders and location, directly from their calendar, promoting better organization and reducing confusion.
  • Higher engagement rates: Calendar invites integrate seamlessly with user workflows, bypassing the cluttered email inbox and increasing the likelihood of engagement.
  • Reduced no-shows: By making it easy to save the event, people are more likely to commit to attending, leading to fewer no-shows.
You can achieve this use case in two steps:
  1. Create a Calendar Invite
  2. Add a Calendar Invite to the Email Campaign

Expected Result

Users receive emails containing calendar invites, as shown below:

Step 1: Create a Calendar Invite

In this section, we will create calendar invites using the following methods:
  • Create a calendar link
  • Create an invite using an Internet Calendaring and Scheduling (ICS) file
We recommend using both methods and adding the invite to the email because some calendar apps do not support calendar links. Here is a list of the calendar types that support calendar links and ICS files.
Calendar TypeICS Calendar FileCalendar Link
AOLX
Apple CalendarX
Google Calendar
Office 365
OutlookX
Outlook.com
Yahoo

Step 2: Add a Calendar Invite to the Email Campaign

In this section, we will use the following to add a calendar invite to the email template in MoEngage:
  • Add a calendar link to the Email campaign
  • Add an ICS file to the Email campaign

Conclusion

In this use case, you have created a calendar invite and sent a campaign with it. Go to Email Analytics and Info to see how your campaign is performing.