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This article outlines the key points to consider when setting up a unique identifier (UniqueID) for users in MoEngage.

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Instructions

  1. The following values are not allowed in the UniqueID field: 
    "unknown"
"guest"
"null"
"0"
"1"
"true"
"false"
"user\_attribute\_unique\_id"
"(empty)"
“na"
"n/a"
""
"dummy\_seller\_code"
"user\_id"
"id"
"customer\_id"
"uid"
"userid"
"none"
"-2"
"-1"
"2"
  2. If you encounter any issues during implementation, please contact your MoEngage Customer Success Manager (CSM) or the Support team.