Why Does a Push Notification on Android Fail to Display Its Image?

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Problem

Images fail to display in push notifications on Android devices.

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Solution

• Image download failure
  A common reason for image display failure is an issue during image download. To resolve this:
  • Verify that the image is linked to a valid URL.
  • Verify that the image URL points to a file within the allowed size range (approximately 25 KB).
  • Verify that the internet connection is stable to prevent image download failures.
  • Verify that the image URL you added is publicly accessible; if not, replace it with a public link.
  • Verify that the image uses all supported formats.
• PushAmp+ (Huawei Push)
  • Push notifications sent via HMS PushKit do not support image display.