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Overview

Secure File Transfer Protocol (SFTP) is a network protocol for securely accessing, transferring, and managing large files and sensitive data over any reliable data stream. Designed by the Internet Engineering Task Force as an extension of Secure Shell (SSH) version 2.0, SFTP provides secure file transfer capabilities.

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How Does MoEngage Work with SFTP?

MoEngage allows customers to automatically import users and events from their SFTP servers and export events from MoEngage through flat files. Integration with SFTP servers will allow MoEngage to:
  • Share periodic exports of campaign interaction events in JSON format.
  • Support for username-password authentication.
  • Support for VPC/private endpoints of the hosts.
You can export all user events and campaign events that are received or generated by MoEngage to your SFTP servers. You can further analyze the exported data to gain insights into user behavior, preferences, and more.
MoEngage utilizes the Paramiko (4.0.0) library to establish a native connection to your SFTP servers. This routine upgrade ensures that all integrations remain robust and comply with modern encryption standards.

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Integration

  • Ensure you have connection access to your SFTP server.
  • If your system requires IP whitelisting, refer here.
  • Exports to SFTP are part of the Streams add-on. Reach out to your dedicated MoEngage CSM (customer success manager) to get it enabled for your account.
Read our SFTP Integration help doc to set up MoEngage <> SFTP integration for your account.