The MoEngage and Exotel integration helps with

• Multi-channel Marketing: The integration can be utilized for running multi-channel marketing campaigns, allowing businesses to reach their customers not only through emails and app notifications, but also via voice calls and SMS
• Real-time Customer Support: It can also be used to provide real-time customer support by sending automated voice calls or SMS messages to solve customer problems or to address their inquiries, enhancing overall customer satisfaction.