Customer Insights

Cross-Channel Marketing

Web & App Personalization

Real-Time Transactional Alerts

PRODUCT OVERVIEW

Meet Your Customers Anywhere

Our enterprise-ready engagement platform uses behavioral analytics to glean insights into the wants of each customer so you can meet them at anywhere on their journey and anticipate the next action that best fits their needs.

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Partner With an Engagement Platform That Puts Your Customers First

Empower your product and marketing teams with the data and insights, they need to easily create personalized brand experiences that reach and retain your most valuable customers.

Customer Insights & Analytics

Gain a 360° view of your customer

Cross-Channel Marketing

Seamlessly connect across all channels

Web & App Personalization

Deliver relevant and personalized experiences

Real-Time Transactional Alerts

Send key updates to customers with a single API

Customer Insights & Analytics

Bring your customer data into MoEngage and leverage Sherpa, our Al engine, to gain insights into customer behavior and preferences. Segment and engage customers easily from a single dashboard. Just a few clicks, and you're all set!

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MoEngage Customer Insights & Analytics
MoEngage Customer Insights & Analytics
MoEngage Customer Insights & Analytics
MoEngage Customer Insights & Analytics
MoEngage Customer Insights & Analytics MoEngage Customer Insights & Analytics
2,500
Users
200
Uninstalls
2.9
Sessions/Users
0.12
Conversions/ Users
8%
Uninstalls/ Users (%)
$40.00
Revenue/ Users
2,500
Users
200
Uninstalls
2.9
Sessions/Users
0.12
Conversions/ Users
8%
Uninstalls/ Users (%)
$37.00
Revenue/ Users
2,500
Users
200
Uninstalls
2.9
Sessions/Users
0.12
Conversions/ Users
8%
Uninstalls/ Users (%)
$53.00
Revenue/ Users
2,500
Users
200
Uninstalls
2.9
Sessions/Users
0.12
Conversions/ Users
8%
Uninstalls/ Users (%)
$68.00
Revenue/ Users
2,500
Users
200
Uninstalls
2.9
Sessions/Users
0.12
Conversions/ Users
8%
Uninstalls/ Users (%)
$23.00
Revenue/ Users
2,500
Users
200
Uninstalls
2.9
Sessions/Users
0.12
Conversions/ Users
8%
Uninstalls/ Users (%)
$49.00
Revenue/ Users
MoEngage Customer Insights & Analytics
MoEngage Customer Insights & Analytics
MoEngage Customer Insights & Analytics
MoEngage Customer Insights & Analytics
MoEngage Customer Insights & Analytics

Cross-Channel Marketing

MoEngage's intuitive UI and advanced Al make it quick and easy to build contextual and personalized journeys for your customers across eleven channels.

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Cross-Channel Marketing
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MoEngage Web Personalization Slider Graphic
MoEngage Web Personalization Slider Graphic
MoEngage Web Personalization Slider Graphic
MoEngage Web Personalization
MoEngage Web Personalization

Web & App Personalization

Delight your website and app visitors with personalized content, offers, and recommendations based on their preferences, likes, journey stages, and lifestyle affinities.

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MoEngage Web Personalization Card Graphic
MoEngage Web Personalization Card Graphic
MoEngage Web Personalization Card Graphic
MoEngage Web Personalization
MoEngage Web Personalization

Real-Time Transactional Alerts

MoEngage Inform gives you a unified infrastructure to manage critical alerts across channels and vendors with a single API.

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Without Inform
With Inform
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Seize the Moment With Breakthrough Channel Capabilities

Meet your customers wherever they are with a targeted message that makes the best use of what each channel has to offer — whether that be mobile, email, web or beyond.

Email Marketing

Create Emails That are Out-of-the-Box.

SMS Automation

For Smarter Customer Engagement

sms-card-img

In-App Messaging

In-App Content Your Customers Will Love

Digital Advertising

Expand Your Reach Across Digital Platforms

Content Cards

Deliver Lasting Impressions With Cards

On-Site Messaging

Drive Conversions With Intelligent On-Site Messaging

Push Notifications

RCS Business Messaging

Deliver Rich, Interactive Messaging Experiences in Customer's Native Messaging App

WhatsApp Marketing

Merlin AI – Purpose-built AI for Marketers

Merlin AI helps marketers discover insights, generate assets, and deliver experiences with agentic decisioning, all within their existing workflow, boosting productivity and revenue.

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Hear What Our Customers Have to Say

Oyo
Vedantu
Coin DCX
Classic Rummy
Tickertape
Bijak

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

Vedantu Grew 65% of Their Topline Business With Insight-led Engagement

"Flexibility in segmentation and advanced analytics features of the MoEngage platform has helped us to understand the user behavior in a much better way. Based on the past behavior of users, we were able to retain them on our platform. Features like smart and real time triggers helped us to decrease the funnel drop off, nudging the users on the right time and bring them back."

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Shashank Shekhar

Head of Digital Marketing, Vedantu

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Vedantu
customer-story-headshot

65%

Overall growth in the topline business

3x

Increase in DAUs

CoinDCX Grow Weekly Active Users to 80% using User Path Analysis

“MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.”

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Shivangini Agarwal

Asst. Brand Manager

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Coin DCX
customer-story-headshot

80%

Increase in weekly active users

18x

Growth in TAT (from 36 hrs to 2 hrs)

Classic Rummy Succeeds To Entertain: Boosts Player Retention By 24%

"After we switched to the insights-led strategy, players enjoyed engaging with our platform even more! Every communication a player receives from our platform adds value, so they know we get them and trust the app even more. And the best part, using MoEngage, we can automate most of the manual tasks now."

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Harivanam

Sr. Team Lead, CRM

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Classic Rummy
customer-story-headshot

3X

Increase in the total value of payments in 6 months

24%

MoM user retention (2X more than industry average)

How Tickertape Drives ~11% In-App CTRs Overtaking Industry Benchmark of 8.3%

"We're delighted to partner with MoEngage and leverage their insights-led capabilities, particularly in-app communication, to drive meaningful engagement. We’re already seeing great results, viz. improvement of CTRs from 2% to ~11%!"

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Manish Bansal

VP, Growth and Marketing

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Tickertape
customer-story-headshot

10.8%

Overall CTR compared to industry benchmarks of 8.3%

60%

of customers seeing their campaigns compared to 20-30% for event-triggered campaigns

Bijak Leverages MoEngage’s Stylized Push Campaigns to Achieve 50% Uplift in CTR

"MoEngage’s state-of-the-art dashboard, rich analytics with behavioral insights, and formidable customer support have played an essential role in our growth. With a powerful insights-led, CEP like MoEngage, we aim to proactively bridge the gap between the local aggregators and the commission agents in India to promote healthy, long-term relationships between the entities."

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Prerika Arora

Assistant Marketing Manager, Bijak

Read Story
Bijak
customer-story-headshot

50%

Uplift in Push CTR

15%

Increase in Customer Signups

Oyo
Vedantu
Coin DCX
Classic Rummy
Tickertape
Bijak

Hear What Our Customers Have to Say

Oyo
Airtel Xstream
BigBasket
Ujjivan
Spencers Retail

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

Airtel Xstream Observes Conversion Rates of 30% Through WhatsApp and MoEngage

Thanks to this MoEngage integration, we increased our app installation by 20%. This helped us enhance our reach to our mobile-savvy audience to ensure they were not missing out on a world-class content delivery platform for the entire family.

Read Story

Official Airtel Xstream Spokesperson

Read Story
Airtel Xstream

30%

Conversion rate

90%

Delivery rate

BigBasket Improves Push Notification Delivery by 10% with MoEngage Push Amplification

With MoEngage Push Amplification, we have witnessed an improvement of 10%+ in push delivery. This gives Bigbasket the ability to reach, engage and convert those additional users who would otherwise be a missed opportunity.

Read Story

Anand Bhaskaran

Manager - Digital Marketing

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BigBasket
customer-story-headshot

10%

Aggregate Increase in
Push Notification Delivery

16%

Increase in conversions
attributed to increased reach

Ujjivan Small Finance Bank Drives Digital Adoption Among Unserved Customer Segments Uplifting Conversions From 2% to 18%

"Using MoEngage, we sent targeted campaigns to those who weren’t transacting digitally, urging them to pay their dues online. As a result, we saw over 4.5 lakh customers onboarded to digital payments, more than ₹123+ Crores of EMI collected and a jump in conversions from digital channels from just 2% to 18%!"

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Sriram Srinivasan

Head Of Digital Banking

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Ujjivan
customer-story-headshot

2% to 18%

Uplift in conversions from digital channels

123+

Crores of EMI collected in just 5 months via digital mode

Spencers Uses Insights-led Personalization to Drive 30% Conversion Across Cart Abandonment Campaigns

"MoEngage’s excellent segmentation capabilities helped us reach the right customer with the right offers, engaging them meaningfully. Through its insights-led approach, MoEngage helped us increase the conversion rate across registered, installed, and cart-abandoned campaigns, resulting in a 30% conversion rate, a 15% increase in LTV, and a reduction in the first order date from 7 days to 5 days!"

Read Story

Harshavardhan Chauhaan

VP, Marketing

Read Story
Spencers Retail
customer-story-headshot

30%

Conversion rates across cart abandonment campaigns with personalization using Flows

10%

Uplift in conversion rates on cross-sell campaigns

Oyo
Airtel Xstream
BigBasket
Ujjivan
Spencers Retail

Hear What Our Customers Have to Say

Oyo
Airtel Xstream
1Weather
Landmark Group
S'MORE
Empiricus

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

Airtel Xstream Observes Conversion Rates of 30% Through WhatsApp and MoEngage

Thanks to this MoEngage integration, we increased our app installation by 20%. This helped us enhance our reach to our mobile-savvy audience to ensure they were not missing out on a world-class content delivery platform for the entire family.

Read Story

Official Airtel Xstream Spokesperson

Read Story
Airtel Xstream

30%

Conversion rate

90%

Delivery rate

1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

We had a unique challenge of providing real-time, hyper-local and personalized weather alerts to our users and MoEngage has proved to be an asset in automating our efforts at scale. The analytics piece has helped us analyze, understand and uncover valuable insights to improve our retention.

Read Story

Jeff Stone

Senior Engineering Manager

Read Story
1Weather
customer-story-headshot

25 Million

Incremental app opens

10%

Increase in CTRs

Landmark Group Observes 56% Uplift in Purchases

White Wednesday was a critical online sale period for us at Landmark Group in order to increase our databases overall and The ability to contact our customer base using behavioral driven, personalized, event-based content in a reactive and agile manner using MoEngage’s Push Amplification was crucial to the success of the sale.

Read Story

Claire Adshead

CRM and Retention Manager

Read Story
Landmark Group
customer-story-headshot

56%

Uplift in Purchases

65%

Retention Rate of Subscribers and Purchases

30%

Higher Delivery Rate

S’More Achieves 65% Uplift in the App Engagement Time

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

Read Story

Adam Cohen Aslatei

CEO of S’More

Read Story
S'MORE
customer-story-headshot

65%

Uplift in the App Engagement Time

15%

Higher Onboarding Completions

20%

Increase in ‘Day 1’ customer retention

How Empiricus Increased Customer Retention by 135%

New user retention is the first true litmus test for any SaaS company. MoEngage’s full suite of customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.

Read Story

Vinicius Bazan

Head of Product - Empiricus

Read Story
Empiricus
customer-story-headshot

135%

Increase in new customer retention

1

New Product Launched

Oyo
Airtel Xstream
1Weather
Landmark Group
S'MORE
Empiricus

Hear What Our Customers Have to Say

Oyo
Airtel Xstream
Furlenco
1Weather
Magenta
Landmark Group
Alfagift

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

Airtel Xstream Observes Conversion Rates of 30% Through WhatsApp and MoEngage

Thanks to this MoEngage integration, we increased our app installation by 20%. This helped us enhance our reach to our mobile-savvy audience to ensure they were not missing out on a world-class content delivery platform for the entire family.

Read Story

Official Airtel Xstream Spokesperson

Read Story
Airtel Xstream

30%

Conversion rate

90%

Delivery rate

Furlenco Grew App-Driven Subscriptions From 30% to 75% in Three Years Using Contextual Engagement

"MoEngage has been an integral part of our strategies. Whenever we plan our quarterly or yearly strategies, we do take into consideration how we are going to leverage MoEngage as a platform to further drive our customer engagement and acquisition on apps."

Read Story

Rohin Hans

Sr. Director - Digital Marketing, Category and Growth

Read Story
Furlenco
customer-story-headshot

75%

Subscriptions from their mobile app

Optimized Communication

With personalized A/B testing

1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

We had a unique challenge of providing real-time, hyper-local and personalized weather alerts to our users and MoEngage has proved to be an asset in automating our efforts at scale. The analytics piece has helped us analyze, understand and uncover valuable insights to improve our retention.

Read Story

Jeff Stone

Senior Engineering Manager

Read Story
1Weather
customer-story-headshot

25 Million

Incremental app opens

10%

Increase in CTRs

Hallo Magenta Maximised Conversions by 30% Using MoEngage Push Notifications and Flows

Read Story

↑75%

CTR

↑30%

Conversion Uplift

Landmark Group Observes 56% Uplift in Purchases

White Wednesday was a critical online sale period for us at Landmark Group in order to increase our databases overall and The ability to contact our customer base using behavioral driven, personalized, event-based content in a reactive and agile manner using MoEngage’s Push Amplification was crucial to the success of the sale.

Read Story

Claire Adshead

CRM and Retention Manager

Read Story
Landmark Group
customer-story-headshot

56%

Uplift in Purchases

65%

Retention Rate of Subscribers and Purchases

30%

Higher Delivery Rate

Alfagift Boosts Monthly Transacting Customer Base to 45% with Connected Retail Approach

We were able to observe a healthy 29% improvement in our install to sign-up journey with the usage of MoEngage's smart-triggered push notifications. We engaged our customers as soon as they onboarded using relevant push notifications and re-engaged in case there was no activity after sign-up.

Read Story

Linda Valentin

Head of Marketing, Global Loyalty

Read Story
Alfagift
customer-story-headshot

2X

Boost in new installs

29%

Improvement in install to sign-up to conversion

16%

Increase in push notification CVRs

Oyo
Airtel Xstream
Furlenco
1Weather
Magenta
Landmark Group
Alfagift

Hear What Our Customers Have to Say

1Weather
Magenta
S'MORE
Get My Slice
Fastic
Empiricus
FoodHub

1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

We had a unique challenge of providing real-time, hyper-local and personalized weather alerts to our users and MoEngage has proved to be an asset in automating our efforts at scale. The analytics piece has helped us analyze, understand and uncover valuable insights to improve our retention.

Read Story

Jeff Stone

Senior Engineering Manager

Read Story
1Weather
customer-story-headshot

25 Million

Incremental app opens

10%

Increase in CTRs

Hallo Magenta Maximised Conversions by 30% Using MoEngage Push Notifications and Flows

Read Story

↑75%

CTR

↑30%

Conversion Uplift

S’More Achieves 65% Uplift in the App Engagement Time

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

Read Story

Adam Cohen Aslatei

CEO of S’More

Read Story
S'MORE
customer-story-headshot

65%

Uplift in the App Engagement Time

15%

Higher Onboarding Completions

20%

Increase in ‘Day 1’ customer retention

Get My Slice Achieved an Industry-Record of 35% in Email Open Rates

"We wanted a unified solution for communicating with app customers. MoEngage provided us with the best solution. It’s an easy platform to use, and the team is very responsive to any support required."

Read Story

Oliver Southgate

CEO - Get My Slice

Read Story
Get My Slice
customer-story-headshot

35%

Uplift open rate

8%

Higher click-through rate

Fastic, App With 50+ Million Downloads, Successfully Migrates to MoEngage

We evaluated all of MoEngage's competitors, but none of them met our criteria for a CEP. MoEngage provided the best support during the migration of existing use cases in a detailed and methodical manner.

Read Story

Tim Boerner

Technical CRM Manager

Read Story
Fastic
customer-story-headshot

35% increase

in subscription purchases

3 weeks

to migrate to MoEngage

How Empiricus Increased Customer Retention by 135%

New user retention is the first true litmus test for any SaaS company. MoEngage’s full suite of customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.

Read Story

Vinicius Bazan

Head of Product - Empiricus

Read Story
Empiricus
customer-story-headshot

135%

Increase in new customer retention

1

New Product Launched

Foodhub Delivers a Personalised Experience Using MoEngage Segmentation

Ours is a customer-centric brand, and we believe in building a product for and by them. When we were evaluating MoEngage, we found the same quality in them. The team has been fast and attentive with their onboarding process. They ensured that they provided us with the features our brand and our current engagement strategy needed. MoEngage accepted us not as a client but as a partner, and that’s the most important part of this collaboration.

Read Story

Nick Bottai

Marketing Director, Foodhub

Read Story
FoodHub
1Weather
Magenta
S'MORE
Get My Slice
Fastic
Empiricus
FoodHub

Hear What Our Customers Have to Say

Landmark Group
Mano
Brands for Less 2
Azadea
Mashreq 2
Apparel Group
Alsaif Gallery 2

Landmark Group Observes 56% Uplift in Purchases

White Wednesday was a critical online sale period for us at Landmark Group in order to increase our databases overall and The ability to contact our customer base using behavioral driven, personalized, event-based content in a reactive and agile manner using MoEngage’s Push Amplification was crucial to the success of the sale.

Read Story

Claire Adshead

CRM and Retention Manager

Read Story
Landmark Group
customer-story-headshot

56%

Uplift in Purchases

65%

Retention Rate of Subscribers and Purchases

30%

Higher Delivery Rate

MANO Observes a 50% Rise in App Activation Rates

Our core goal was to create an omnichannel strategy and personalise real-time communication. To successfully engage with your customers, you must reach out to them at the right time, through the right channels with the right content.

Read Story

Rodrigo Sciammarella

CRM Lead at MANO

Read Story
Mano
customer-story-headshot

51%

Increase in app activation rates

27%

Increase in engagement

BFL Uses Segmentation & Personalized Campaigns to Drive 2x MAU

Customer engagement for us is critical. As a retailer, you always want to engage with the traffic that is coming in. It does not stop at a one-time transaction but rather spreads over the customer lifecycle stage through repeat purchases. Our main KPIs were Engaging, Converting, and Retaining.

Read Story

Madhlina Thomas

Senior Executive Customer Retention Marketing

Read Story
Brands for Less 2
customer-story-headshot

~80%

Increase in e-mail open rates

65%

Increase in brand's average daily active users

AZADEA Group Grows 300% Weekly New Customers after Adapting an Omnichannel Approach

We wanted to ensure our communication was personalized on a customer action level and to do this efficiently. We needed to integrate with other tools. MoEngage engagement platform made the whole process easier with ease in multiple tool integration, allowing us to engage our customers at various stages of the purchase journey.

Read Story

Abhishek Tiwari

Manager CRM

Read Story
Azadea
customer-story-headshot

45%

Increase in sales contribution

50%

CVR uplift from abandoned cart flow

300%

Growth in weekly database acquisition

Mashreq Neo Boosts Debit Card Activation by 16%

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.

Read Story

Sridhar Iyer

Sridhar Iyer

Read Story
Mashreq 2
customer-story-headshot

23K

Customers onboarded in the last 3 months

25%

Surge in ‘Quick Remit’ usage

6thStreet CRM Team Delivers 4x Growth in Business Contribution in 12 Months

MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry.

Read Story

Furqan Khan

CRM - Manager

Read Story
Apparel Group
customer-story-headshot

4x

Growth in CRM Revenue Contribution

24%

Uplift in Repeat Purchases

Alsaif Gallery Witnesses 15% Increase in Revenue

In the past, we have also used CRM/CEP. However, scalability and support have always been an issue. While we did witness some growth, we wanted to breach the highest point and grow even further. This is where we think MoEngage has helped us.

Read Story

Moalla Alfadil

Director Of E-commerce

Read Story
Alsaif Gallery 2
customer-story-headshot

15%

Increase in revenue

5.46%

Dynamic Product Messaging Campaigns

Landmark Group
Mano
Brands for Less 2
Azadea
Mashreq 2
Apparel Group
Alsaif Gallery 2

Hear What Our Customers Have to Say

SoundCloud (Horizontal Black)
Magenta
Loblaw Companies Limited 2
Octapharma
Beem
Audiomack

On Beat with SoundCloud: Migrating 200+ Campaigns to MoEngage for 100M+ Users in 12 Weeks

Here at SoundCloud, we consider MoEngage as a true partner with over 90+ team members across content, product and marketing using the platform on a daily basis to create, launch and deliver engaging experiences for our fans and artists. Their support teams helped us migrate 200 live campaigns from the previous platform seamlessly in 12 weeks, while also providing custom support to solve our biggest challenges.

Read Story

Hope Barrett

Director of Product Management at SoundCloud

Read Story
SoundCloud (Horizontal Black)
customer-story-headshot

200+

Migrated Multi-geo Campaigns

15%

Increased Engagement in Music Streams

12

Week Migration

Magenta Telekom Observes 1.5x Growth in App Adoption

With digitalisation, we were able to explore new avenues and observed that even our customers are excited to be more digital. With MoEngage’s insights-led engagement platform, we created a seamless digitalised customer engagement where we were engaging our customers using personalised push notifications, and in-app messages.

Read Story

Kirsten Theiner

Product Owner - One App

Read Story
Magenta
customer-story-headshot

140%

Rise in conversions for tariff changes offers

400%

Increase in add-on activations on the app

1.5x

Growth in app adoption

Loblaw Streamlines Transactional Messaging Across Business Lines with MoEngage

At Loblaw, our goal was to unify our messaging strategies across a number of diverse business lines, while also finding a partner who could provide custom solutions tailored to our unique use cases. MoEngage has been the partner of choice, offering steadfast support and facilitating partnership expansion across channels.

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Lisa Pinto

Senior Director, Personalization

Read Story
Loblaw Companies Limited 2
customer-story-headshot

12 Weeks

To Onboard Transactional Messaging

70%

Reduction in Engineering Bandwidth

Octapharma Plasma Observes 35% Email Open Rates with Personalized Segmentation

With MoEngage, Octapharma Plasma was able to create a communication ecosystem where our team could proactively engage with our audiences. It allows us to tailor our communications to hit our KPIs, and ultimately increase donor retention by delivering educational content and personalized messages on the channels our customers interact with most.

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Jessica Simeone

Direct Marketing and Communications Manager

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Octapharma
customer-story-headshot

Up to 35%

Conversion Rates Due to Email A/B Testing

Over 35%

Email Open Rates

How Beem Experienced a Swift Migration with MoEngage

The migration to MoEngage was incredibly smooth with zero ambiguity. The process was well-managed with clear task assignments and timelines for each SPOC. MoEngage's capabilities met our expectations, especially Sherpa’s dynamic communication feature, which has been a game changer. Overall, the experience has been highly positive, and I would recommend MoEngage to anyone looking for a robust martech solution.

Read Story

Rishabh Kumar

Associate Product Manager, Beem

Read Story
Beem
customer-story-headshot

50 Days

To Complete End-to-end Migration

38%

Uplift in SMS CTRs

90%

Increase in Average SMS Delivery Rate

Audiomack Achieves 18% Increase in Premium Trial Conversion

Our collaboration with MoEngage helped us grow our customer base by introducing the right emerging artists to the right listeners. MoEngage’s expertise lies in delivering a hyper-personalized listening experience for our creators, labels, and fans; thereby helping us grow our community.

Read Story

Charlie Kaplan

VP, Product Audiomack

Read Story
Audiomack
customer-story-headshot

18%

Increase in premium trial conversion rate

17.8%

Boost in sessions per customer

SoundCloud (Horizontal Black)
Magenta
Loblaw Companies Limited 2
Octapharma
Beem
Audiomack

Hear What Our Customers Have to Say

Kredivo
Blibli
Jimmy Brings
7-Eleven
Axis
MyDeal
XL Axiata

Kredivo Uses MoEngage Automated Flows to Influence Up To 40% Conversions

"MoEngage acts as our automation assistant and enables us to automate user journeys very easily. We have also seen some phenomenal results making MoEngage our most preferred marketing platform."

Read Story

Iswara Gozali

Head of Product

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Kredivo
customer-story-headshot

20%

Uplift in Push Notifications Delivery

64%

Conversion Rate for Triggered Emails

Blibli Drives 7X Conversions on Cart Abandonment Campaigns Using Dynamic Product Messaging

MoEngage’s Dynamic Product Messaging has been a game-changer, helping us garner significantly higher numbers for our email and push campaigns. In fact, our cart abandonment campaigns have performed very well, leading to a 7X conversion rate within a span of just three months, between October to December 2021. These numbers are far higher than the industry average, giving us a clear edge over the competition.

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Arga Raka Peterson

CRM Manager, Blibli

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Blibli
customer-story-headshot

7X

Increase in Conversions for Cart Abandonment Campaigns

5X

Uplift in Conversions of Geofence Push Campaigns

Jimmy Brings Grows Revenue by 2.6X Using Affinity Segmentation

"MoEngage has allowed us to reach our customer base and communicate to them effectively and on time. It is one of the major platforms we use to keep customers engaged throughout their lifetime journey with the brand while also allowing us to collect valuable customer insight. As the brand evolves, we want to ensure that content remains relevant, and MoEngage’s personalization capabilities enable this."

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Angela Lo

CRM Manager, Jimmy Brings

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Jimmy Brings
customer-story-headshot

2.6x

Growth in revenue

34.8%

Growth in DAUs

7-Eleven Vietnam Drives 303% Increase in New App Customers With 360-degree Customer Profile

"We found our ideal customer engagement platform in MoEngage. Considering our scale of operations, our integration experience has been extremely smooth. Since the beginning, the local team has been diligent and supportive, always helping us with quick resolutions to all our queries. With our partnership, we have seen a 78% increase in MAUs and an incredible 303% increase in new customers on the app."

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Trung Luong

Director of Technology

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7-Eleven
customer-story-headshot

78%

Increase in MAUs

20%

Increase in Stickiness

How AXISNet Drives Higher Engagement, Growing MAUs by 89.5%

Here at AXISNet, we are focused on driving the adoption of our mobile app, particularly among the younger demographic. Using MoEngage, we’re able to create a 360-degree customer profile, understand preferences, run better-converting campaigns, and drive higher active users across the app.

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Dhany Saballini

Consumer Touchpoint Product Owner

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Axis
customer-story-headshot

89.5%

growth in MAU in less than a year

17.3%

uplift in push delivery

MyDeal Boosts Conversions by 2X With A Mobile-Forward Engagement Strategy

"MoEngage is the right partner for a brand like MyDeal. From its intuitive, easy-to-use AI-enabled platform to the implementation and post-implementation support, our experience has been extremely positive. MoEngage has been very helpful to us owing to the tech stack and the wonderful customer success support we have received from the team."

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Suhaib Anwar

Head of Growth and Martech

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MyDeal
customer-story-headshot

2x

Conversions

61.2

Click-through-rate

XL Axiata Drives 22% Increase in App Stickiness and Improves Customer Engagement

“MoEngage’s seamless interface makes it easy for team members without much technical expertise to benefit from the platform. The insights offered by MoEngage help us to improve our customer experience, drive scalable growth, and optimize our key business metrics.”

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Reza Zahid Mirza

Group Head Corporate Communication, XL Axiata

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XL Axiata
customer-story-headshot

29.5%

Conversion rate for their rewards program

26.19%

Increase in click-through rates via A/B testing on weekend deals

Kredivo
Blibli
Jimmy Brings
7-Eleven
Axis
MyDeal
XL Axiata

Learn how MoEngage can help you succeed. Talk to one of our experts today!

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Create personalized and engaging customer experiences.
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Predict and prevent customer churn.
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Improve customer engagement and drive LTV.

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Introducing MoEngage MCP Server: Supporting Context-Aware AI in Customer Engagement

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Introducing MoEngage MCP Server: Supporting Context-Aware AI in Customer Engagement

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Deliver 1:1 App and Web Experiences with MoEngage’s Offer Decisioning

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Product Announcements

Campaign Decisioning: Right Channel, Right Time, Real Impact

5 min
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Product Announcements

Introducing MoEngage MCP Server: Supporting Context-Aware AI in Customer Engagement

4 min
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Product Announcements

Deliver 1:1 App and Web Experiences with MoEngage’s Offer Decisioning

5 min
blog-right-arrow
blog-featured-image
Product Announcements

Campaign Decisioning: Right Channel, Right Time, Real Impact

5 min
blog-right-arrow
blog-featured-image
Product Announcements

Introducing MoEngage MCP Server: Supporting Context-Aware AI in Customer Engagement

4 min
blog-right-arrow
blog-featured-image
Product Announcements

Deliver 1:1 App and Web Experiences with MoEngage’s Offer Decisioning

5 min
blog-right-arrow
blog-featured-image
Product Announcements

Campaign Decisioning: Right Channel, Right Time, Real Impact

5 min
blog-right-arrow
blog-featured-image
Product Announcements

Introducing MoEngage MCP Server: Supporting Context-Aware AI in Customer Engagement

4 min
blog-right-arrow
blog-featured-image
Product Announcements

Deliver 1:1 App and Web Experiences with MoEngage’s Offer Decisioning

5 min
blog-right-arrow
blog-featured-image
Product Announcements

Campaign Decisioning: Right Channel, Right Time, Real Impact

5 min
blog-right-arrow
blog-featured-image
Product Announcements

Introducing MoEngage MCP Server: Supporting Context-Aware AI in Customer Engagement

4 min
blog-right-arrow
blog-featured-image
Product Announcements

Deliver 1:1 App and Web Experiences with MoEngage’s Offer Decisioning

5 min
blog-right-arrow
blog-featured-image
Product Announcements

Campaign Decisioning: Right Channel, Right Time, Real Impact

5 min
blog-right-arrow
blog-featured-image
Product Announcements

Introducing MoEngage MCP Server: Supporting Context-Aware AI in Customer Engagement

4 min
blog-right-arrow
blog-featured-image
Product Announcements

Deliver 1:1 App and Web Experiences with MoEngage’s Offer Decisioning

5 min
blog-right-arrow
blog-featured-image
Product Announcements

Campaign Decisioning: Right Channel, Right Time, Real Impact

5 min
blog-right-arrow
blog-featured-image
Product Announcements

Introducing MoEngage MCP Server: Supporting Context-Aware AI in Customer Engagement

4 min
blog-right-arrow
blog-featured-image
Product Announcements

Deliver 1:1 App and Web Experiences with MoEngage’s Offer Decisioning

5 min
blog-right-arrow
blog-featured-image
Product Announcements

Campaign Decisioning: Right Channel, Right Time, Real Impact

5 min
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