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Salesforce Marketing Cloud (SFMC)

Salesforce Marketing Cloud (SFMC)

  • Built by MoEngage

Salesforce Marketing Cloud (SFMC) is a digital marketing platform designed to manage customer journeys and deliver personalized experiences across various channels like email, mobile, social, and web.

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Overview

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The integration connects Salesforce Marketing Cloud (SFMC) with MoEngage, allowing you to leverage MoEngage’s capabilities directly within the SFMC platform.

  • SFMC Journey Builder: It allows you to use core MoEngage functionalities- Push campaigns and Events from within SFMC Journey Builder.
    • MoEngage Push Campaign as a custom activity within your SFMC journey builder, so that you an trigger MoEngage Push Campaigns directly from your SFMC journeys.
    • MoEngage Events as a custom activity within your SFMC journey builder. It allows to trigger any Event Triggered Campaign in MoEngage (Push, SMS, Emails, In-Apps, WhatsApp and more) to send out the message to your end user.
  • Bidirectional (MoEngage to SFMC): Any campaign interaction data (collected by MoEngage) can be send back to to SFMC in real time. This works on top of MoEngage Streams.
  • User Sync (SFMC to MoEngage): You can sync SFMC Data Extensions to MoEngage as users/attributes for hyper-personalised messaging. 

Additional Information

  • Built by:
    MoEngage
  • Category:
    Message Orchestration

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