About The Author

Shana Haynie
Shana Haynie
Shana is the Head of Content and Organic Growth for MoEngage's North America region and has over a decade of marketing experience helping businesses reach and engage their customers through strategic storytelling. When she isn't writing or editing, you can find her playing pickleball, singing karaoke, or walking her dog, Dexter.

Subscribe to Our Library Updates

Be the first to access actionable reports, guides, tips, videos, podcasts from experts in Customer Engagement, retention and more!