σχέδιο. That’s the word ‘design’ in Greek, pronounced ‘schedio’. And why are you reading about this random piece of information? That’s because our latest update is all about ‘σχέδιο’. We’ve redesigned the entire MoEngage experience to make it easier and faster for you to craft engagement campaigns for your customers.
Over a year ago, we revamped our brand and website. Today, we’re taking the next step by rolling out this new visual identity inside the product. Along the way, we put our ears to the ground and listened to you. Some of you said that the platform was simple and easy to use, and others pointed out a lack of uniformity across channels. This arose because we built different platforms progressively, not all at the same time. Nonetheless, we heard you!
Around the same time, our engineers told us we were on a technology that was slow and tedious—and that there were better alternatives out there. Immediately, we started the research, found a great alternative, and started the mammoth task of migrating to a new technology.
So—that is how our redesign began—and that leads us to today! You wanted better, so we’re giving you better than better. We’re giving you the best in the industry.
We’ve changed the user interface for creating campaigns. You’ll now notice consistency across all channels of the MoEngage platform. This means that the way you design your email campaigns will be the same as the way you design your SMS or push campaigns.
For any segment of users, you can get a count of the number of users reachable via email, push, and SMS. For push campaigns, it will be displayed when you click on the ‘Show count’ button during campaign creation. This handy tidbit will help you decide which channel to send your campaigns over.
Earlier, the facility to test your campaigns was present in Step 3 of campaign creation. With this new update, we’ve moved the ‘test campaign’ facility to Step 2 of campaign creation, so that you don’t have to go back and forth to test and make changes.
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