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Future Retail Leverages MoEngage to Increase Adoption of their Future Pay App


About Future Pay

To adapt to the changing landscape, Future Retail developed the Future Pay app. Through this digital wallet app, consumers get an option to transact across all Future Retail Brands. Consumers use Future Pay app as a digital wallet and accumulate loyalty points, receive personalized promotions, games that reward and engage with customer support.

The Problem

Increase average revenue per user by improving adoption of Future Pay app across all Future Retail brands.

MoEngage Solution

Establish unified customer engagement across Future Retail brands, and standardize customer analytics and campaigns for multiple teams.
What They Say About Us
We liked the zeal of the MoEngage team to work with us and invest in building this relationship. Their team collaboration with different stakeholders within the Future Group demonstrates how MoEngage product can handle various use-cases.
Arvind Pawar
Strategy and Innovation Head

Read the full story here

Learn how MoEngage helped to analyze customer behavior.
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