MoEngage, the insights-led customer engagement platform, has been named a “Customers’ Choice” Vendor in the 2022 Gartner Peer Insights ‘Voice of the Customer’: Multichannel Marketing Hubs Report.
95% of the customers were willing to recommend the company. According to the Gartner Voice of the Customer report, “Vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants are recognized with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognized vendors meet or exceed both the market average Overall Experience and the market average User Interest and Adoption.”
“We think being recognized as a “Customers’ Choice for Multichannel Marketing Hubs” underscores our commitment to building industry-leading technology with outstanding customer support. I am thrilled that we are one of the vendors with the highest rating of 4.8 based on 286 reviews as of October 2022, the highest number of customer reviews for any vendor. We are grateful to our customers for their feedback and continue to innovate to support their multichannel marketing and customer engagement needs
,” said Raviteja Dodda, CEO & Co-founder of MoEngage.
The Gartner “Voice of the Customer” report consolidates verified customer reviews on their Peer Insights portal and stacks vendors based on customer ratings across multiple parameters. Click here to read peer reviews and ratings on Gartner Peer Insights.
Gartner, Gartner Peer Insights ‘Voice of the Customer’: Multichannel Marketing Hubs, Peer Contributors, 21 December 2022
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MoEngage is an insights-led customer engagement platform trusted by more than 1,200 global consumer brands such as Ally Financial, McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, Travelodge, and more. MoEngage empowers marketers and product owners with insights into customer behavior and the ability to act on those insights to engage customers across the web, mobile, email, social, and messaging channels. Consumer brands across 35 countries use MoEngage to craft digital experiences for over 1 billion customers every month. With offices in 13 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage is named one of the most preferred vendors for multichannel marketing as rated by customers, with high recognition across Gartner Peer Reviews and G2.
To learn more, visit www.moengage.com.