Uncover retention benchmarks gathered from some of India’s biggest E-commerce brands
Uninstalls, sessions, cart abandonments and more- find out how all these are connected to each other and what to focus on to directly impact retention
Get actionable insights to optimize retention rates and stay ahead of the curve!
Bonus: Get a free customer retention template to track where you stand!
To get a feel of what affects retention, we analyzed some of the biggest brands in the E-commerce space in India!
Here's a sneak peak into what else you can find in the report...
If you are a Product, Marketing, CRM Manager or even a CXO focused on driving retention rates for your E-commerce app, looking at boosting the engagement rates of newly acquired users and existing customers, and positively affecting the bottom line; then this report is for you!
It’s not about choosing one over the other, but there is much to say in favor of retention.
While acquiring numerous amounts of new customers may seem exciting, the fact still remains that selling to an existing customer has a success rate of 60–70%. However, the likelihood of making a sale to a brand-new consumer is only between 5–20%. You can instead increase profitability while retaining a loyal clientele by focusing on existing customers.
There are several ways to do so but don’t worry we’ve simplified things and created a template for you to track how well you are retaining your customers! The free template is tagged in the ebook itself (on page 3)