Sivvi Case Study - MoEngage
CONVERSION | RETAIL & E-COMMERCE

How SIVVI Increased Sales with MoEngage Dynamic Emails and Push Notifications

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10%
Users Returned to Completed a Purchase
16%
Users Clicked on Smart-trigger Push Campaign Complete Purchase
About SIVVI case-study-brand-logo

SIVVI.COM is a leading online retailer selling on-trend clothing, footwear and accessories for both men & women based in Dubai, United Arab Emirates.

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MoEngage Dynamic Emails helped us create personalized re-targeting emails, within minutes targeting towards cart and browse abandoners. These emails typically help us recover up to 10% of abandoning users.

Radhika Singh
Retention Marketing, SIVVI
The Problem
In an ideal world, any person who visits your website is a customer. However, in reality, 69% of all e-commerce visitors abandon their shopping cart. SIVVI, was faced with a similar challenge – browse and cart abandonment resulting in low conversions on the website.
The Solution
Using MoEngage Dynamic Email Re-targeting and MoEngage Smart Triggers, SIVVI.COM managed to curb browse and cart abandonment and bring-back visitors to the site, converting them into customers.
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