How to Tie Analytics to Loyalty: Lessons from a Loyalty Expert
Analytics
Marketing Strategies
Hosted by Ramita Rajaa
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How to Tie Analytics to Loyalty
Feb 02, 2023
Lessons from a Loyalty Expert: Vinay Poddar, Senior Manager of Customer Loyalty at Flipkart takes us through the psychology behind loyalty, some analytical models to understand and drive loyalty, and an expert take on winning back lapsed customers.
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Vinay Poddar
Senior Manager, Customer Loyalty,Flipkart
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Ramita Rajaa
Senior Content Marketing Manager,MoEngage
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