CONVERSION | ENGAGEMENT
How Pro360 Grew Their Subscribers by 2.6x Using Smart Triggers
2.3X
Increase in Subscribers
2.4X
Increase in MAUs
About PRO360
PRO360 Inc. is one of the largest lead generation platforms in Taiwan. The company helps consumers find local professionals while bringing new customers for business owners.
By implementing MoEngage, we have saved hundreds of man-hours that would have been wasted in managing campaigns across platforms. More importantly, MoEngage has resolved the challenges of our customer data being siloed Further, MoEngage helps us to customize and build campaigns based on the customer journey. All of this has resulted in a 2.6x growth in our web push subscribers. We have also seen higher CTRs for our emails and push notifications through MoEngage.
LC Lee
Founder and CEO
Business Challenge
The challenge was to automate their campaigns, understand how their campaigns fared and optimize them accordingly to boost business metrics.
Solution
PRO360 adopted an insights-led approach to engagement and used MoEngage's smart triggered campaigns and omnichannel flows, resulting in a positive impact on overall business metrics.
Products Used
Customer Insights & Analytics
Create omnichannel, personalized experiences using AI-powered insights and analytics
Customer Journey Orchestration
Create unique, seamless experiences at every stage of your customer’s journey
The Results
With MoEngage, PRO360 was able to:
- Automate campaigns easily, thereby reducing turnaround times
- Connect effectively with customers in and out of the app and website
- Increase the number of MAUs
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