At MoEngage, we prioritize safeguarding customer data. To that end, I’m pleased to announce that we have achieved the ISO 27001:2013 Compliance. We’ve set up an Information Security Management System (ISMS) and completed the process as per the ISO/IEC 27001:2013 audit conducted by the BSI Group.
The certification applies to customer success, engineering, HR, IT, finance and legal, administration, sales, and marketing.
ISO 27001 bolsters security controls, practices, and postures. The certification dictates systematic management of sensitive information by developing Information Security Management Systems (ISMS). The certification recognizes our compliance with stringent, international security standards. We’ve performed a comprehensive assessment of security risks and set up the ISMS, complying with ISO standards.
Composed of 14 control sets outlined in Annex A of ISO 27001, it considers:
The core sections of ISMS include risk assessment, asset management, security policy, and organization of information security. Risk assessment involves the identification of asset vulnerabilities and confidentiality risks. The security policies ensure consistent control is applied. Asset management requires the organization to maintain an asset register of all valuable data. Organization of information security reflects the organization’s desire to invest in internal training and setting up ISMS.
Apart from safeguarding asset confidentiality and integrity, here’s how our customers can benefit:
We are committed to the data privacy and the security of our customer’s valuable assets. As such, our top priority is to instill trust and confidence in our insights-led engagement platform. To ensure secure processing of data residing with us, we’ve assembled a team of highly qualified product managers, engineers, and compliance experts.
We’re compliant with GDPR and CCPA and provide secure authentication and Single Sign-On option. You can check our commitment to data security here.
Achieving the ISO 27001:2013 compliance was always on the radar, and we’re glad to have reached this landmark. Adding this feather to our cap will help in safeguarding data privacy better than ever.