MoEngage Trust Center

Built with Security and Data Privacy at Our Core

We care about your customers' data as much as you do. Our top priority is to ensure the data your customers choose to share with you meets (or exceeds) global data privacy and security standards.

Get in Touch
photo_facing

Our Customers Count On Our Commitment

From Fortune 500 to mobile-first companies, MoEngage is the Customer Engagement partner that global brands trust.

brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand
brand

Built into Our Culture - Security by Design

We put security first––in our products, and in our mindset at every level of our business. We have a ‘security by design’ team of product managers, engineers, and compliance experts who ensure we have the controls and processes in place to safeguard your data.

Connect with Confidence

Our Single Sign-On (SSO), Two Factor Authentication & IP Whitelisting option allows users to sign into their MoEngage products with their company-managed network & password policies – giving a simplified & secure login experience while securely authenticating with industry standards.

graphic

Benefit from Validated Security Standards

We’ve earned multiple certifications as part of the Amazon Web Services (AWS) Partner Competency Program for partners with demonstrated AWS technical expertise and proven customer success:

  • AWS Digital Experience Competency Certificate
  • AWS Retail Competency Certificate
  • AWS Travel and Hospitality Competency Status
graphic

Access Controls and Workflow Approvals

MoEngage makes user data access controls granular & restrictive:

  • Create multiple teams using the same accounts
  • Role-based access controls based on business use cases
  • Creator-approver approach to review actions before they go live
graphic

Committed to Privacy

MoEngage respects your customers’ right to privacy and strictly adheres to global and industrial privacy regulations and security compliances. We’re compliant with privacy regulations like GDPR, CCPA, and more.

GDPR & CCPA Regulation

Our platform is GDPR compliant, and we follow all the regulations stated under GDPR to ensure our customers’ rights are safeguarded. We also comply with CCPA to ensure that the highest level of protection is given to our customers’ database during personal information collection and processing.

graphic

Security Compliance Certifications

MoEngage always strives to ensure the highest level of data security and privacy protection. We constantly safeguard data and refine our security framework based on industry requirements by learning specific data compliance processes and certifications.

MoEngage Receives ISO 27001 Certification

MoEngage Information Security policies and procedures comply with requirements set out with ISMS ISO 27001:2013 to assure our customers of the high level of commitment towards Information Security.

SOC 2 Type 2 Attestation

MoEngage ensures adherence with SOC 2 Type 2 attestation from AICPA. The attestation includes adherence to Cloud Security Alliance’s Cloud Controls Matrix (CCM), a set of publicly available security principles designed to help prospective customers when choosing a cloud provider.

CSA STAR Level 2

MoEngage is CSA STAR Level 1 attested for its SaaS Application Services. The Cloud Security Alliance Security Trust Assurance and Risk (CSA STAR) Program encompasses key principles of transparency, rigorous auditing, and harmonization of standards.

CCPA Compliance

At MoEngage we strictly adhere to the international and regional privacy regulations to ensure the highest levels of data protection. We comply with the California Consumers Protection Act (CCPA) as a part of our commitment to transparency around the collection and processing of personal information.

GDPR Compliance

At MoEngage we take data protection and privacy seriously. We firmly believe in respecting our customers and their respective users’ privacy rights. Whilst we continue to monitor the General Data Protection Regulation (GDPR) standards worldwide.

Built to Handle Massive Scale

1 Trillion+

Data points processed per month

80 Billion+

Messages sent per month

1 Billion+

Emails sent per month

900 Million+

MAUs engaged per month

MoEngage Lets You...

  • Build unified reporting, analyze customer behavior, and act on it instantly
  • Create personalized and engaging customer experiences
  • Predict and prevent customer churn
  • Improve Customer Engagement and drive LTV
Learn how MoEngage can help you succeed. Talk to one of our experts today!

More on MoEngage Security

Take a deeper dive into MoEngage’s security practices and philosophy by downloading our trust and security whitepaper today.