Personalization Pulse Check Report

Get access to trends, personalization strategies and real-world use cases

Survey Demographics

  • Geographies Covered
  • Gender Ratio
  • Job Roles

MoEngage commissioned the survey between February 25 and March 8, across 1,000 consumers – 250 each from the United States, Canada, United Kingdom, and Germany.


The sample size is balanced by age and gender for North America and Europe.


The consumers are all 18 years of age and older. They have been segmented based on job roles.

Get Consumer Insights Around

Quality of product and great customer service are the two most important aspects for a delightful experience for North American and European consumers.


This report gives marketers an understanding of consumers’ customer engagement preferences as well as strategic guidance and best practices to keep consumers engaged.

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With Personalization Pulse Check Report, you get access to customers’ preferences around engagement, strategies to personalize customer experience based on these insights, and how businesses have successfully implemented personalization

Get the Report