CUSTOMER ENGAGEMENT FOR ENTERPRISE

Gain the martech, agility, and insights for your enterprise needs

Leverage our enterprise-ready Customer Engagement platform to learn your customers’ preferences and act upon these insights to create micro-moments and experiences that matter.

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Our Leading Customer Engagement Platform - Empowering 1,200+ Top Brands
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Scale With Enterprise Confidence

MoEngage is equipped to help you reach your enterprise goals most important to your global business, without compromising quality or speed of execution.

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3.2B
messages sent every day around the globe
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1/7th
of the world’s population engaged every month
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2.2B
customer journeys orchestrated every month

Collaborate Confidently at Scale With Workflows and Built-in Access Controls

Work together with enterprise-level security and flexible team management for a larger ecosystem. Set up role-based access controls, private workflows and different levels of permissions for stronger security.

Workflows

Maintain smooth workflows between team members and ensure transparent feedback loops within a private workspace.

Protect Your Customers' Right to Privacy

MoEngage helps brands deliver personalized engagement securely and reliably while protecting customer data and following global regulations and compliance.

Integrate MoEngage With Martech Platforms Seamlessly

MoEngage's ever-expanding partner ecosystem helps you build a lean, flexible, and reliable martech stack.

  • Customer Data Platform
  • Analytics Capabilities
  • Attribution Functionality
  • Loyalty Campaigns
  • AI Technology
  • Optimization Scaled
Derive Intelligent Insights from Unified Customer Data
  • Enrich customer profiles with their behavior, interests, and preferences
  • Predict which cohorts are about to hibernate, churn, or convert
  • Build hyper-personalized experiences that captivate customers
  • Orchestrate cross-channel customer journeys
Analyse Every Swipe, Tap and Click
  • Set up promotion, engagement, and retention campaigns
  • Determine the best time/day to send campaigns to each individual
  • Send communication on preferred communication channels
  • Identify champions, loyal customers, or customers about to go dormant or churn
Make a Lasting First Impression!
  • Analyze the performance of acquisition sources
  • Build relevant onboarding journeys for different acquisition sources
  • Deliver contextual messages personalized for each acquisition channel
  • Measure campaign results in real-time and long-term impact on key business metrics
Make Your Customers Come Back for More!
  • Increase customer LTV by building incentive and loyalty programs
  • Identify the right customer cohorts for cross-selling and upselling
  • Improve Customer Engagement efforts and drive repeat purchases
  • Predict which customers are about to churn and send promotions to retain them
Increase Engagement with AI Capabilities
  • Nudge customers down the funnel by predicting their next move
  • Reduce customer drop-off in the funnel by proactively delivering the right message
  • Create hyper-personalized experiences to retain at-risk customers
  • Leverage cross-sell and up-sell opportunities with the right offers based on customer preferences and behaviors
Optimize Every Interaction Based on Consumer Behavior
  • Identify specific control groups based on behavior
  • Build customer cohorts on Recency, Frequency, and Monetary scores
  • Test different onboarding experiences
  • Implement hyper-personalization by identifying interests, affinities, and preferences
Customer Data Platform
Derive Intelligent Insights from Unified Customer Data
  • Enrich customer profiles with their behavior, interests, and preferences
  • Predict which cohorts are about to hibernate, churn, or convert
  • Build hyper-personalized experiences that captivate customers
  • Orchestrate cross-channel customer journeys
Analytics Capabilities
Analyse Every Swipe, Tap and Click
  • Set up promotion, engagement, and retention campaigns
  • Determine the best time/day to send campaigns to each individual
  • Send communication on preferred communication channels
  • Identify champions, loyal customers, or customers about to go dormant or churn
Attribution Functionality
Make a Lasting First Impression!
  • Analyze the performance of acquisition sources
  • Build relevant onboarding journeys for different acquisition sources
  • Deliver contextual messages personalized for each acquisition channel
  • Measure campaign results in real-time and long-term impact on key business metrics
Loyalty Campaigns
Make Your Customers Come Back for More!
  • Increase customer LTV by building incentive and loyalty programs
  • Identify the right customer cohorts for cross-selling and upselling
  • Improve Customer Engagement efforts and drive repeat purchases
  • Predict which customers are about to churn and send promotions to retain them
AI Technology
Increase Engagement with AI Capabilities
  • Nudge customers down the funnel by predicting their next move
  • Reduce customer drop-off in the funnel by proactively delivering the right message
  • Create hyper-personalized experiences to retain at-risk customers
  • Leverage cross-sell and up-sell opportunities with the right offers based on customer preferences and behaviors
Optimization Scaled
Optimize Every Interaction Based on Consumer Behavior
  • Identify specific control groups based on behavior
  • Build customer cohorts on Recency, Frequency, and Monetary scores
  • Test different onboarding experiences
  • Implement hyper-personalization by identifying interests, affinities, and preferences
Strategize, Implement, and Grow With Help From Our Solution Partners

The world's leading agencies, solution providers, and consultancies partner up with MoEngage to assist with strategic support, and end-to-end migration and implementation.

  • icon Dedicated support and immediate ticket resolution
  • icon Consulting by regional in-house industry experts
  • icon Informational help center and API documentation

Get white glove support from a world-class team of in-house product experts and industry consultants, driven by the success of your team.

We have local experts around the globe who specialize in Customer Engagement strategies and guidance to help you grow.

 

We host in-depth documentation for all your queries around implementation, product know-how, navigation, reporting, team management, integrations, and more.

 

Dedicated support and immediate ticket resolution

Get white glove support from a world-class team of in-house product experts and industry consultants, driven by the success of your team.

Consulting by regional in-house industry experts

We have local experts around the globe who specialize in Customer Engagement strategies and guidance to help you grow.

Informational help center and API documentation

We host in-depth documentation for all your queries around implementation, product know-how, navigation, reporting, team management, integrations, and more.

Our Customers’ Stories Speak for Themselves

1Weather Increases Mobile Engagement by 3X

We had a unique challenge of providing real-time, hyperlocal, and personalized weather alerts to our customers, and MoEngage has proved to be an asset in automating our efforts at scale.

Jeff Stone

Senior Engineering Manager, 1Weather

OYO Boosts Customer Engagement by 8X

MoEngage’s insights-led engagement platform helped us run seamless Customer Engagement campaigns across multiple channels.

Arjya Nathvani

AVP CRM, OYO

Airtel Xstream Gains 61.4% Retention Rate on Mobile

MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high, and we witnessed a retention rate of 61.4% on our mobile platforms.

Sahil Bhojwani

Growth Marketing Manager, Airtel Xstream

Cocomelody Increases Repurchase Rate by 27%

MoEngage is the best data-centralized CRM system and the best omnichannel marketing tool we’ve found. Using MoEngage, we can add as many attributes and custom events as we like to profiles, then filter customers for various campaigns and offers. It is very easy to unify data, engage and analyze our results.

James Chen

Operations Director, Cocomelody

See What Industry Leaders Are Saying About MoEngage®

How Can We Help?

  • Build your business at a global scale for a global audience
  • Reach your Customer Engagement goals across geographies
  • Learn how you can leverage insights-led engagement at an enterprise-level
  • Connect with our product experts for a personalized walk-through of our platform
We’d love to hear from you. Schedule a personalized demo today!